2/10 (不満)
2024年12月23日
Don't go here
Front desk guy checking us in told us we had to pay cash then turned around and said we could pay card and proceeded to tell us there was a $20 deposit. We talked further and he kept upping the price of the deposit up to $70. I asked again why there was a deposit in cash if I was paying card. He said he could do it for $20 so I brought him a $20 bill. The entire time we were there being very quiet and nice he kept asking who all was in the room since we had someone over to visit. He then proceeded to ask for everyone's ID that was in the room when we already gave them to him. We asked him if our room could be swept and he said tomorrow every single day and it was never cleaned. When checking out a different guy was at the front desk and said we only put a $10 deposit down so I showed him a video from the first day when we checked in and they stayed mad at us causeing issues. Our next door neighbors were kicking on the door and windows trying to get into the hotel right next to us and did nothing when multiple people complained and came outside to see what was going on. Over all the employees and manager were rude and disrespectful
Natalie
Natalie、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
