I requested a non-smoking room and when I entered it REEKED of cigarette smoke. Clearly housekeeping didn't inform the management that the room smelled. The manager came to the room and agreed it smelled and sprayed some air freshener all over the floor, which made it slippery. So, my room ended up smelling like flowers and cigarette smoke.
Until another room became available I had to stay in that room for 2 nights. Also, guests are asked to dry out their towels so housekeeping didn't have to provide fresh linens daily. I requested some extra towels and told they weren't available because the hotel's washing machine was broken.
The building itself is in serious need of updating and general maintenance. It looks very run down.
I realize it's a value priced hotel, but you're still dealing with the public and they deserve better than a hotel that looks like section 8 housing.
Staff very helpful when we needed stuff to get done and changing rooms.
Qiana
Qiana、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月10日
It was ok , the staff was good.
Wayne
Wayne、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月2日
The entire place was dirty including the room. The whole place stinks like weed and smoke, all the hallways even in your non smoking room. Shady people walking around the property all hours of night, in and out of rooms slamming doors. I got no sleep with the constant noise
Corey
Corey、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月30日
The water in the bathroom sink ran to slow. The towel holders weren't really clean. Electrical outlet should be on both side of the bed. No ironing board, no microwave or refrigerator.