All the staff were helpful and nice. The room was very quiet for a hotel in NYC. Lots of character.
Kelly
Kelly、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月27日
Susan
Susan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月26日
Do NOT recommend! No heat in room. Run…
My room had no heat the entire stay. Stayed over Christmas with record freezing temps. Maintenance tried to fix it twice & brought a portable heater instead which didn’t help and could have posed dangers. I asked to speak to the manager multiple times, left my # and never heard back. I asked for compensations for wasting thousands. Manager didn’t charge me for some nonsense resort like fee. Terrible experience. Terrible management. Will never return or recommend. I don’t want to hear a nonsense apology from management on here either.
Susan
Susan、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月18日
宿泊されたお客様
3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月16日
Amazing but Don’t forget the 5th person!
We had a 2 BR suite for my 2 married couple kids and I took the chaise in the living room which was super comfortable believe it or not. My only complaint is we booked for 5 people and when we arrived in the room there was no set up for the 5th. I had to call down for extra bedding and they never brought and I had to just catch the housekeeper and they provided. Each day though I would have to call for a fifth set of towels as well. Would recommend if the room is for 5 people that they make sure the fifth person is provided for! Otherwise the suite was so spacious and the rooms very large which is unusual for NY
Holly
Holly、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月16日
Very Nice Hotel/Location
We really enjoyed this hotel. Modern lobby. Rooms well appointed. The bed was very comfortable. Loved our breakfasts and the servers were great! The entire hotel staff couldn't have been nicer and helpful.
Cons: Bathrooms small and lacking in storage for toiletries, etc. Also, there were stains on couch that should've been cleaned.
Janice
Janice、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月8日
Disappointed.
Room needed an upgrade. Not the same room as you pictured. Drab and obvious wear and tear on cabinets, nightstands and desks. Bathroom too small with poor lighting, and some obvious mold on the shower grout. Ugh. Disappointing overall. Only positive was the parking garage was literally next door. Also, they have a doorman, but many times he was on his phone while i opened the door myself. Ridiculous. I would not stay here again!!!!!