Need to upgrade the kitchen and bathroom
The beds are no good
To low
Williamson
Williamson、8 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月17日
We had 2 bookings. In our first booking we stayed on the first floor. The apartment was infested with roaches. I complained and they wanted to move us to the 2nd or 3rd floor, I told her that there wasn't any need because we were checking out the following day to go to a different hotel that we had reserved for 5 days and then come back and do two more days at Bavaro Green. When we come back for our 2nd stay,they could put us on the second floor. when we came back they check us in on the third floor. The issue we had was that the AC in both rooms was sto
ser at 76 degrees. The remote control could not bring down the temperature or take the temperature up. I went to the to the reception and someone came tried to fix it and it wasn't working. She took one of the remotes and promised sending a technician but no one ever came until we checked out after 2 days.
The set of the rooms was also weird. The Masters bedroom was instead that had several beds for kids and an inside bathroom, while our room is that hot and outside bathroom.
CHE
CHE、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月15日
Our rooms had roaches.
CHE
CHE、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月5日
All dirty, no toilet paper no towels
Limber
Limber、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年6月25日
Il nous agit très mal il me met dehors avec 4 enfants qui j’avais payé pour la nuit je vous conseille de pas venir il m’ont volé mon argent
Vanessa
Vanessa、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月6日
Jeancarlos
Jeancarlos、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年6月4日
Raul
Raul、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月3日
To much noisi Kids. The flat has only in sleepingroom ac. the livingroom has a Fan IS very hot at the livingroom
Mr.
Mr.、4 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年5月29日
Pressluftschuppen
Dieses hotel bitte meiden von morgens um 9 Uhr bis abends 18:00 Uhr reparatur arbeiten durch geführt. Die ganze Anlage ist runder gekommen. Ich glaube nicht daß hotel com daß nötig hat solche hotel auf zu nehmen. Ich werde leider zum Anwalt gehen müssen und ihm daß Video Filme und Bilder geben. Von 4 Wochen kein Erholung.
Vicente
Vicente、28 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年5月16日
Was not worth the money! Nasty
Tasha
Tasha、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年5月10日
Visualmente bien pero con cargos extra
Nuestra reservación fue por una noche en el apartamento de tres habitaciones.
Cuando llegamos solo había una persona con nuestras llaves y nos dijo que teníamos que hacer un pago de USD60. Porque no lo habíamos pagado.
Ya que no había nada en mi reservación, me comunique con Hotels.com y lograron comunicarse con el hotel y al parecer era un recargo de limpieza. De alguna manera se resolvió y me di dieron la habitación.
El lugar estaba limpio, ordenado bien decorado pero dos unidades de aire acondicionado no funcionaban. Se lo comunique a la persona encargada, lo llego a revisar y minutos después me dijo que no se podía hacer nada más que esperar al día siguiente.
Hubieron otros huéspedes que tuvieron el cargo adicional y que sus agencias les ayudaron, así que parece que es un cargo no especificado.
Salvador
Salvador、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年5月6日
Mal servicio de HOTELS.COM
La propiedad es promedio, me cobraron 40dll adiciones en la propiedad algo que no decía por parte de hotels.com, la comunicación con hotels.com es nefasta ya que les hice algunas peticiones las cuales siempre me dijeron que no podían localizar a la propiedad o que no era posible ayudarme ya que la propiedad no quería, casualmente yo me comunicaba directo con la propiedad y siempre me decían que no había problema. EL SERVICIO DE HOTELS. COM “NO SIRVE, NO ES EFICIENTE Y SON UNOS INEPTOS PARA PODER AYUDARTE”
Francisco
Francisco、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月3日
Le agradezco mucho a la administración todos los servicios que me brindaron y espero volver pronto, me encantó mucho y sobretodo la comodidad del apartamento.
Diana
Diana、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月21日
Aconchegante
Foi rápida a estadia , mas tudo correu conforme planejado e divulgado .
Kleber
Kleber、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年4月10日
The Office/Property Manager was notified by the night security, housekeeping, and myself that a gas leak was in my unit on the third day of my stay. I asked to be moved. She called a worker to come and examine. He turned off the gas to the stove and unplugged it. I had a refrigerator full of food. This continued for five more days. She would not move me to another unit or get someone else to fix the unit. I lost all the food because technician cutoff breaker to stove and refrigerator for two days. Water was all over the floor from the freezer defrosting. I stayed away from the unit everyday to eat out and other things. She was never in the office when I return to discuss this issue. She was not in the office when I checked out. This is the worst property manager that I had ever experienced in the DR. Common courtesy would to place me in another unit. Staying in a unit with a natural gas leak is totally unsafe for the unit and units around it. Further, the Property Manager alerted none of other tenants or owner of this gas leak. This is a major liability for the property owner(s).
Van
Van、8 泊の出張
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年3月3日
I like the place good price
Mackenson
Mackenson、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月17日
Ríen. A ajouter
PIERRE PHILIPPE
PIERRE PHILIPPE、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年1月15日
I book this property online and when we got there with our 5 children which includes our 6 months old baby the place was a disaster not as advertised online. First there wasn’t anyone there to check us in, I had to wait 30 mins before someone come to the gate, second there was no elevator to get to our room we had to climb like 5 flights of stairs along with our baggage’s and children, third when we got into the apartment it was filthy and smells awful, it was suppose to be a three bedroom apartment one of the rooms were close and we couldn’t get access to it the guy who brought us to the apartment had a hammer and some other tool trying to open the door… It was shady and scary as hell we couldn’t stay here we had to take the kids and leave I had to now at 8 pm rush to find somewhere else for us to stay. The kids were tired and hungry. When we file a complain they refuse to give us a refund and told us it’s a non refundable booking and they are strict with their cancellation policy. But on the other hand they couldn’t deliver the proper service and hospitality that was promised. Worst place to book your stay!!!!!
Shafeek
Shafeek、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年1月10日
This room was nasty the bathroom had mole all over the bathroom and the ac was not workin the people workin there are rude and nasty
Lisa
Lisa、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年12月23日
Doris
Doris、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年12月16日
Gil
Gil、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年12月10日
I didn’t like the place, it looks old and smell wierd also they are in bad conditions.
Juan
Juan、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年11月13日
Do not book last minute!! This property stays available to book on Expedia late at midnight but when we went there, the place is dark and no reception as they were already closed. Our taxi driver had to bang the gate to wake up the care taker only to turn us away because he didn’t have our names on his list. Let’s say that’s our fault because we booked late and as it turned out, they don’t accept late check in (we were desperate), but they should at least give our money back. But NO. unfortunately, they don’t do refund even with no service provided and Expedia can’t do anything about it! Hope this helps someone.
Antoinette
Antoinette、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年10月26日
I enjoyed the time here. Everyone was very friendly and helpful. The accommodations were clean and well maintained.