Having stayed at other Ramada hotels around the world I expected a certain level of service. Sadly, it was terrible from the moment we set foot on this hotel. The hotel Manager had a terrible disposition from the minute I spoke with him at check in. I had our reservation number, but I had noted the wrong address on my itinerary. That was my mistake, I know. However, he did not bother to look up the reservation number and simply called a taxi. I told him I did not want a taxi and he insisted the taxi was already on the way. The taxi driver quoted us double the price of the Uber. I believe the Hotel Manager was in on this. It turned out we did go to the right hotel and we had to return.
The remainder of our stay was as bad as the initial check in. Th hotel Manager was dismissive and ignored our requests every time. We tried to avoid interacting with him, but he instructed other staff not to talk to us. So, we were forced to go through him. One day we asked for directions to the ferry and he literally let out a big sigh and slumped his shoulders as he gave us directions. It felt like we had just asked a teenager to clean their room. Basic necessities in the room had to be called and asked for daily and hours would pass until we got them delivered. Avoid this hotel!
Maria
Maria、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月3日
Chris
Chris、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月19日
Nice and clean hotel with good breakfast. The first day of our stay the internet was not working. The staff indicated the problem that day was with the service provider not the hotel.
Reza
Reza、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月14日
Sıcak bir karşılama erken Oda teslimi ve sabah kahvaltı ikramı çok tşkler
SULE
SULE、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月20日
Pros:
Good location! Near to shopping, site-seeing and metro. Surrounded by food. Starbucks at the lobby, pharmacy nearby.
Easy to locate the hotel.
Friendly receptionist and staff at breakfast area put in effort to ensure that the food is palatable. Everything is well kept and clean.
Cons
WiFi and data connection are poor in the room. Quite often we are unable to tap online.
Li Feng
Li Feng、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月4日
worthy hotel to stay close to istklal st.
good location and excellent service , clean room , close to main istklal st. amd taksim midan
samer
samer、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月6日
Mert
Mert、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月5日
Muammer
Muammer、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月30日
Gayet iyi
Oda temiz ve genişti. Tuvalette yada odanın herhangi bir yerinde bi sorun yada sıkıntı yaşamadım. Check-in check-out süreçleri de gayet iyi. Kahvaltısı olağanüstü olmasa da yeterliydi diyebilirim. Konumu da çok merkezi. Hotels.com bedava gecesinden yararlandığım için ücret ödemedim ama gecelik ücreti sizin için makul bi seviyedeyse ise kesinlikle tercih edebilirsiniz.