I hv always been impressed with their level of service and staff’s attitude. They go way out to make sure guest hv a great home like experience. Thank you!!
Frankie
Frankie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月22日
Great stay as usual!
I hv been staying here in my last few visits, the staff is extremely hospitable and friendly. They upgraded my room because Inam a frequent customer which is much appreciated. AC is cold enough and the only feedback for management is consider sound proofing windows for the outside facing rooms.
Frankie
Frankie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年2月13日
ROOM is big enough.
KENTARO
KENTARO、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月9日
Jasteen Qays Bin Md
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年9月28日
Room 713
The window view of Room 713 is blocked by the lift structure visually. I was told by the front desk staff that there is no other rooms available on that night of our arrival on 22 September. We have to bear with the "no window view" until we check out of the hotel. This is the second time we stay at Pacific Palace Hotel and will be the last time. It is confusing that I have reserved 4 rooms online at a month ago and fully paid, so the hotel management failed to arrange a better room for us. The hotel staff told me that I should find out in my own capacity about the living condition of Room 713 before booking online. Please tell me how the hell should I know i have been allotted to Room 713 and also the living condition of Room 713 where my source of information comes only from the illustrations of the hotel website? Should not the hotel management be responsible in looking at Room 713 and other rooms affected by the lift structures?
Andy
Andy、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年9月24日
Room 713
This is our second time staying at Pacific Palace Hotel. I recommended this hotel to my friends as we will be visiting Batam again on the weekend of 22 - 23 September. So a month ago, I booked 4 rooms for the group. On arrival, we were told by the counter staff that Room 713's window is visually blocked by the lift structure. So my colleague who stayed in that room has to shut down the window at all time. We asked for a change of room but was told that all rooms were taken up. Can the hotel management look into this issue of Room 713 and all other vertical and corresponding rooms? It was a killing joy for guests who have to put up with such living conditions. This will be the last time we are staying at Pacific Palace Hotel.
Andy
Andy、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年9月23日
Andy
Andy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年7月24日
KENTARO
KENTARO、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年7月21日
Pacific Hotel Batam
Peter
Peter、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年7月9日
.
SUDHAKAR
SUDHAKAR、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年5月14日
Curtains need to change to blackout ones as the sunlight really shine through the existing curtains when we sleep
JEFF
JEFF、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年5月1日
Andy
Andy、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年2月7日
Seah
Seah、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年1月29日
Quite run down hotel. Cleanliness need to improve, towel are not clean
wishXsr
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年10月1日
Zaw
Zaw、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022年9月6日
Unique design.
SOON
SOON、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年1月13日
We are happy with the stay
Candy
Candy、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2019年12月24日
Food & ambiance was worse, the room was big but run down with the price, not worth it.