2/10 (不満)
2025年1月5日
Be careful with this hotel
When I booked the room they gave me a discount of 35%. When i checked in they treated me like I did the booking wrong to get a cheaper price. And when I showed them my reservation and the receipt. They told me that wasn’t enough. So they forced me to pay 1280 Euros extra from what I already payed for me and my 12 year old daughter or else they would throw me out of the hotel. This is a criminal behavior. First lure you to the hotel with a discount and then when you arrive the discount doesn’t appeal.
I have never been so humiliated and fooled, I never thought a big company like Riu would do this.
They totally scammed me. And tried to blame me all the time that it was my fault though I showed them my booking and papers they just said they didn’t care about that. I have to pay 1280 euros extra or me and my 12 year old daughter would be thrown out.
Daniel
Daniel、7 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ