Una estancia muy agradable era un entorno muy acogedor las recepcionistas super amables y muy atentas , la habitación era muy acogedora y calentita , seguro que repetiremos!!
Angel
Angel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月3日
Very friendly staff and great dinner!
Incredibly friendly staff at all levels (Reception, Restaurant, Housekeeping and Spa), amazing food for dinner at the restaurant. Two issues prevent this place from getting top marks: we didn't have hot water for the first night and first morning in the shower. Secondly, due to some older infrastructure there is a knocking noise we heard throughout both nights which was the heating system working. The noise kept us from sleeping well and we left the hotel quiet tired. We did tell management and they took our concerns seriously and tried to compensate, however it's just a shame to not rest well after long days in the snow in nearby Andorra.
Deep
Deep、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月17日
Super
Super mooi hotel. Mooie ruime kamer.
Ester
Ester、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月18日
Philippe
Très belle vue et situation. Excellent service et repas. Très bon vin également. Nous reviendrons certainement.
PHILIPPE
PHILIPPE、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月26日
Hôtel charmant et bucolique, une belle découverte!
Julie
Julie、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月13日
Great spot
Enjoyed 2 nights.
Positives:
- Very friendly and helpful staff
- Great location. The history of the hotel site is wonderful
- The saunas were great
- enjoyed the outside pool for a few hours. Great views from the pool deck
- Room was a great size and nice view from the balcony.
- Fantastic continental breakfast.
Negatives:
- Beds were far too firm for our liking. Of course, this is all in your personal preference but we had trouble getting comfortable.
- The outdoor hot tubs were not “hot” during our stay and staff could not rectify the issue.
Overall, this
Would appear to be the best option in La Seu d’Urgell. Our understanding from the staff is that they have been open for about six months. There is some repairs to the roof ongoing, we heard nothing during our stay.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月11日
berndt
berndt、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月31日
The grounds of the hotel are beautiful, and so are the views of the Pyrenees from the rooms. But, the best part of my stay was interacting with the wonderful people who worked at the hotel. The women at the front desk were friendly, knowledgable and professional. And the 2 managers that I met were the same.
They gave me recommendations on where to stop on my way back to Lisbon and also made the hotel reservation for me! The staff was quick to help and did it with a smile.
It was an excellent 3 nights and I would not hesitate to return.
Joanne
Joanne、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月12日
One of the best hotels in Catalonia!
We stayed all over Catalonia and this was our favourite hotel by far. The views are simply breathtaking, the outside pool and jacuzzi are wonderful, the rooms are spacious and staff couldn’t do more to help us! The views alone make this hotel wonderful value! We left feeling fully relaxed and plan to come back!
Catherine
Catherine、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月10日
What a gem. The staff are excellent, the food is fantastic, the property full of pleasant surprises. Wish we could have stayed longer!
Steven
Steven、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月8日
Couldn't do enough to help
The owner couldn't do enough for us when we didn't want to leave the hotel for some food as the children were tired. They created some simple light food options for us to enjoy on the beautiful terrace.
The pools were amazing, so clean and the views were spectacular.
gemma
gemma、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月28日
Short stay
It Is very old hotel with no renovation
The time stop 20 years at this hotel
Location is very good
The breakfast below average
This hotel should be 2 stars not more
zbigniew
zbigniew、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月25日
Personnel exceptionnel
Hotel tres agreable, personnel exceptionnel. Merci.
Francois
Francois、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月21日
ANGEL
ANGEL、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月18日
Karlheinz
Karlheinz、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月4日
Eloi
Eloi、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月23日
Miri
Miri、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2021年7月5日
Hotel was closed. The Hotels.com Gold team failed
We arrived at the hotel to find it was closed.Notice on the door saying closed until 15 Sept 2021. I rang the Hotels. com Gold Team expecting them to sort a credit for this booking and for them to find us another hotel in the vicinity. The person answering the phone couldn't help and said he'd put me through to their rebooking team. After 40 mins of listening to on hold music...the line disconnected. I began the process again. I explained to the person answering the phone that I just spent 40 mins waiting to speak to the rebooking team,they apologized and said they'd put me through straight away...40 mins later the phone disconnected. I tried again,this time I asked for the agent to cancel my booking and refund me so I could make other arrangements. The said they could cancel the booking but there would be no refund as the date for free cancellation had past! I repeated the hotel is closed and I shouldn't be charged for anything. I was told the only thing he could do was put me through to the rebooking team. And guess what the phone disconnected after 40 mins . Nearly 3 hours after arriving at a closed hotel . I gave up on the Hotels.com Gold Team and made my own arrangements. Once settled in an open hotel I tried to contact hotels.com again on their chat system. The system said it couldn't help and they'd put me through to someone who could. Three days later and after leaving my phone number I'm still waiting a response..perhaps this review will prompt a response!
ann
ann、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年10月13日
El mejor lugar para desconectar unos días,vistas panorámicas de toda La Seu Urgell
Ingrid
Ingrid、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年10月10日
Muy recomendable!!!
Fantastico!!!
Albert
Albert、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年9月15日
Estancia de relax y paz
Muy agradable. Las habitaciones son amplias, lo único que las abuhardilladas tienen menos luz. La piscina interior y el jacuzzi exterior con vistas a las montañas es un lujazo. Quizás deberían actualizar el hotel un poquito, por ejemplo quitar la moqueta de las habitaciones y algún mobiliario, pero todo es muy correcto.
Mercedes
Mercedes、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年9月1日
Un hotel muy bien cuidado , el Sr Tàpies muy amable y profesional. el personal también muy profesional.sin duda volveremos para disfrutar de este hotel.