We arrived bang on 5pm, I had messaged through the app to get instructions on check in, no reply. Their number is a Pakistani number, no luck with that either. We waited for 3 hours before hotels.com finally managed a hotel to relocate to. Do not book this, it is non existent and how hotels.com allow this to be advertised on their website is ridiculous.
Nelio
Nelio、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年4月26日
Awful! Do not book!!!
Absolutely useless. Cancelled booking 10minutes before check in! They will not communicate regarding refunds.