When we got there they didn't have the right room for us. i booked a twin room and they didn’t have it even though i booked it way ahead of time. I talked to one of the staff over the phone and asked if they can just give us an extra mattress so my brother can sleep on the floor with the mattress but it seems like all that matters to them is the money, the mistake was not on our end and we were told that we need to pay for the extra mattress. i couldn’t hold my frustration because why would i pay for something when im trying to fix the problem that they’re supposed to fix. I had to talk back to them so they can accommodate us better.. they gave us a room with 4 beds inside when we were told theres no available rooms except for the one bed only. Not only that the electricity went out and we were told just to open the windows thats it they didn't fix anything until we check out. Wont recommend this place.