Excellent stay in beautiful Manor House Hotel with fantastic personnel. We really felt at home.
Richard
Richard、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月29日
Sophie
Sophie、2 泊旅行
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10/10 (最高に素晴らしい)
2024年5月29日
Tom
Tom、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年5月22日
Some internal issues need resolved. Disappointed
Had high hopes for this hotel. Arrived and there was nobody to check us in. Had to wait for the receptionist to return from the shop. Not a big deal really and receptionist was lovely. However we then didn’t get allocated the room we had booked, and found a bin full of used tissues and contact lenses in the room which we took to reception and received no apology. There was no hand soap, the toiletries were all half used little bottles and there was an empty tub of bath salts. We found the much vaunted communal fridge stocked only with milk and water, no snacks or other soft drinks. The flush on the toilet needed manually pushing into a certain position to stop the cistern refilling. We were so tired that we lived with all of these small things but it didn’t create an impression of strong quality control.
Our train the next day was cancelled so we had to get a later one. We called reception to ask if it was possible to get a later check out and were assured this was no problem as the room was not booked the next day. When we came to check out, they attempted to charge us £60 for late check out. I was shocked and said that I never would have agreed to this if I had been told of the high charge. I was NOT advised of any charge. They said that I must have been advised of the cost (basically calling me a liar) and wouldn’t back down. I offered to pay £20 but this was refused. Did not pay the fee. All left a very bad taste in the mouth.
Bed and room were extremely comfortable
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年4月23日
Lovely room in a nice quiet location and within easy walking distance to the town.
Alan
Alan、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月21日
Stephen
Stephen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月22日
Country House splendour!
House has history, is quirky and adorned with beautiful things, and set in lovely gardens you just need to walk in. Staff friendly and very helpful. Charlotte took us in her own car into town when raining and no taxi available. Our room was quite small but beautifully designed. It was all we needed as mostly out, also we were on a tight budget and thought it very fairly priced. Got a bit hot in the night even though heating off. Bed was super comfy!! Lots of beautiful rooms and suits to choose from depending on your own budget. We were checked in early which was nice. A small cleaning problem in toilet was quickly rectified. Breakfast was ok. No fresh fruit or pastries, but cooked choice very good with excellent poached eggs! Sausage was tough though. Sounds very negative, but just being honest. Nothing would stop us returning though! Hopefully very soon. Thank you to all staff.
宿泊されたお客様
1 泊旅行
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8/10 (とても良い)
2024年3月18日
Rosalyn
Rosalyn、1 泊旅行
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10/10 (最高に素晴らしい)
2024年3月6日
Beautiful, eclectic decor...
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年3月2日
We stayed at the Highfield as we attended a charity event near by! What a lovely hotel the rooms everything was gorgeous. Could not fault at all! The staff were very friendly and attentive.
Whitney
Whitney、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年2月24日
Beautiful property and room , very clean . Dinner and breakfast were delicious . The best thing were the staff , so friendly , kind and very helpful , would definitely stay again
Louise
Louise、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年2月7日
Lovely hotel with first class service
Philip
Philip、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年1月13日
Tegan
Tegan、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年12月23日
Gary
Gary、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年10月22日
Excellent Hotel and Restaurant
Really nice one night break with dinner in the restaurant. All staff with whom we came into contact were excellent - well trained, efficient and very pleasant. Hotel was very nicely furbished with good attention to detail. Restaurant was particularly nice - good quality linens and crockery etc and nicely decorated. The upholstery throughout the hotel, including the restaurant was very nice and the main feature namely the food was very good indeed - compliments to the chef. Breakfast served in another of the hotel's rooms was also very good. Overall a very nice stay and a place which deserves to succeed.
Susan
Susan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年9月21日
Warm reception. Beautiful interior's. Room good size. Love the idea of raiding the fridge for nibbles! Fabulous toiletries provided. Great shower. Dining room exquisite. Small negative, at breakfast we didn't receive our cereals, although they were requested. Bacon a little hard. Would highly recommend and stay there again. Good price and well worth it.