I splurged on a one bedroom suite for a weekend trip to Boston for my 8 year old daughter’s Christmas present.
We arrived to the beautiful lobby to check in and I was told we were in another building across the street. The building had no lobby, no door person, no people (we did not cross paths with any other hotel guests the entire 3 days).
The entire hotel experience was not there, which is what makes hotels so fun, especially for children. There were no bathrobes and slippers, I called down the 2nd night to request them and was sent a robe with a massive hole so I had to call back again. I called the front desk a few times and the phone would just ring without anyone answering. It was an incredibly disappointing hotel experience for our weekend away together and I feel quite upset I spent so much money on this “hotel”. I absolutely would not go back to the Battery Ward hotel.
宿泊されたお客様
2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月29日
Norman
Norman、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月28日
Rebecca
Rebecca、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月27日
Very nice property
Very nice property. We enjoyed our short stay.
Jeffery
Jeffery、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月23日
Jeff
Jeff、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月21日
John
John、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月20日
It was very clean and everyone was very friendly
Courtney
Courtney、2 泊旅行
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2/10 (不満)
2024年12月12日
Jordan
Jordan、3 泊の出張
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6/10 (良い)
2024年12月11日
I’ve never been to a hotel where there are guest rooms on the first floor. I walked in to the hotel around 12:15 and saw no one at the front desk. Very interesting and not to secure to be quite honest. Anyone can just walk right in the doors. There are better places in Boston to stay for the price. You also have to check in at the main building and head over to your assigned building. That’s great especially when it’s windy and freezing.
宿泊されたお客様
1 泊旅行
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8/10 (とても良い)
2024年12月11日
Perfect location!
The hotel is in a perfect location. We walked all over the North End. We walked to Quincy Market and walked to TD Garden to catch a game. We never once needed an Uber. The hotel itself was very nice. We spent time at the bar too, which was fun. The room was perfect, no major issues. They have the nespresso coffee makers with pods, and the bathroom had a shower and a separate soaking tub. Our only complaint was that the shower heads seemed old and should probably be replaced.
Tonya
Tonya、3 泊旅行
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10/10 (最高に素晴らしい)
2024年12月8日
My week at the Battery Wharf Hotel - Boston
This was a great place to stay for my trip to Boston. It was conveniently located close to all of the Freedom Trail sites. The room was huge and everything about it was great.
Raymond
Raymond、8 泊旅行
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8/10 (とても良い)
2024年12月6日
Fine but overpriced
Nice location and spacious room, particularly the bathroom, but showing it's age. Some fixtures and wall paper falling apart. Good location to access the North End and staff was helpful but for the price I'd expect a 5 star facility and service.
宿泊されたお客様
2 泊旅行
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10/10 (最高に素晴らしい)
2024年12月6日
Kim
Kim、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月5日
Eduard
Eduard、2 泊の出張
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2/10 (不満)
2024年12月4日
Donna
Donna、2 泊旅行
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10/10 (最高に素晴らしい)
2024年11月29日
Safe, comfortable, great neighborhood
We were very pleasantly surprised. Location is super. It’s a nice, safe part of the city. I walked all around the area with my young child in tow. Felt very safe. Hotel staff was exceptionally pleasant. Valets were super helpful. Beds were comfortable. Didn’t try the restaurant, as there were walkable options nearby.
Amanda
Amanda、1 泊の家族旅行
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6/10 (良い)
2024年11月25日
Did not meet expectations.
Decent hotel in a great location. Valet and parking staff were great. Front desk staff was a bit less so. Seems like some simple requests were hard to fulfill. Cancelled last night to stay elsewhere. The hotel and spa are separate entities so not quite sure why there are resort fees but they do offer spa discounts. Based on the website, felt like those two entities were in the same building/accessible and not separate experiences. FYI parking is 55/night. Room was ok but dark. Not a lot of light and felt a bit dated. Other than the great location, wouldn’t stay there again.
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1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月22日
Very Happy
We had an excellent stay, staff were very helpful. The cleaning lady was friendly kind and very efficient. We highly recommend staying here!
Penny
Penny、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月18日
Nice quality hotel set out over the bay. Lovely room with the privacy we enjoy. Nothing too much and always very accommodating were the staff. Hotel is well situated on the edge of of the North End with endless Italian restaurants within 8 minutes walk. Little distance to the city but your there in 15 minutes. Definitely one to consider. Enjoy Boston!
Paul
Paul、4 泊旅行
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10/10 (最高に素晴らしい)
2024年11月18日
Best North End hotel!
Weekend getaway!! Our favorite hotel in the north end and the staff was so accommodating!! Tatiana and Riccardo are the absolute best and Khalid at valet is super friendly and has been with the company since they opened! Can’t wait to return!!