So disappointed! We arrived after dark. Check in was quick but the room we were given was so disgusting. Lights falling out the ceiling, fridge didn't keep items cold, the toilet didn't flush, the ac filters were so dirty and clogged, the cobwebs in the windows, dirty drawers in the kitchen, just to name a few. We survived the night and asked for a new room. The new room was mariginally better but the moldy grounds left in the coffee pot pushed me over the edge. We booked 3 nights but left after 2. This place has the potential but the owners need to invest in repairs and maintenance.
Shauna
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年2月21日
Check in was easy. Pool was nice. Staff was attentive with minimal resources. The room was substandard; beds, cooking utensils, lights and fans not working, dirty old fridge, air conditioning that could not keep up with the heat, no decking furniture ( we had to ask), bathroom had missing tiles, screen not secured and was disgusting We had payed for 5 nights and left after the second night even though it was not- refundable by the Expedia. To top it off our neighbors who were local paid 1/4 of the price which we were charge by Expedia. They actually laughed at us. We believe Expedia mislead us or they were mislead. We use Expedia regularly and did not anticipate they would lead us that way according to the posting. Stay away!!
lucie
lucie、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年1月21日
This property is poorly maintained and managed. Missing light bulbs dirty shower , mismatched sheets on beds . Terrible mattress, poorly marked units . Very rural and not a good value for the money.
Jeffrey
Jeffrey、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年1月17日
Jeannine
Jeannine、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年1月15日
Door didnt lock and close (so a lot of mosquito), no toilet paper, sheet were dirty
Anais
Anais、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年1月13日
Its nice up on the hill but secluded, they had NO fresh water. NO AC , and the restaurant was closed so NO food. The nearest place was a $ 50 usd ride away . AND they double charged us.
Marco
Marco、2 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月12日
LUIS
LUIS、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年1月10日
This property is in really bad condition. Expedia shouldn’t have listed. Broken furniture, dirty and is in really bad conditions
Aliah
Aliah、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年1月9日
L' hotel e' un po' vecchiotto,manca di mantenimento,pero'l'appartamento era molto spazioso e fornito di tutto!! L' unica pecca,l' aria condizionata,che non si poteva spegnere,e il telecomando era senza pile,abbiamo chiesto alla recepción,ma non hanno fatto niente per soddisfare la richiesta!!
Roberto
Roberto、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月7日
GUSTAVO
GUSTAVO、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年1月2日
La refrigeradora congelaba por lo que no pudimos tener frutas no había nada
Cerca para comprar y
Había que ir a playa hermosa que no nos gusto o al coco para poder comer
No había vajilla, ollas licuadora micro y solo un disco
No pósito. Shampoo no jabón de manos es la peor hospedaje solo si estaba bien pintada paredes no funcionaba el aire el abanico sonaba y para terminar de hacerla se fue el agua desde el día anterior no tuvimos que venir sin bañarnos
EMILIA
EMILIA、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年12月10日
Pésimo
El servicio al cliente, pésimo, no le dan importancia al cliente y sus necesidades
Las puertas de vidrio sin seguridad se puedes abrir desde afuera.
Llegamos y el lugar no tenía electricidad
Duran demasiado en contestar los mensajes y para solucionar problemas del hotel.
No se los recomiendo
Se pueden encontrar mejores lugares
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年7月2日
Great location, they appear to be trying to fix the place up. But the room was far from acceptable. It appears no one has cleaned the rooms in months. Upon arrival we were missing towels for the bathroom, and it was odd that they left the key just hanging in the lock for us to just "let ourselves in".
I thought my 11 y.o. daughter was exaggerating when she told me it looked like a scary movie in the bathroom. She would not shower without my wife right outside the door. And to my dismay, she was right on. The soap scum and mold in the shower was unacceptable. Then to find out it was a cold shower because she didn't have any hot water. It didn't appear to have been swept in weeks with all of the bugs and dust under the bed. These are the big items of my nit picking. The small items, beach access? Kind of. It is shared with the hotel next door that you have to cross a trench to get to. Sliding glass door to the balcony didn't lock.
This place has some very serious potential, and I did see people working to fix it up. Just would have been nice to know these things before we were there.
Kent
Kent、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年6月20日
Relaxing
Richard
Richard、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年6月8日
Gonzalo
Gonzalo、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年5月26日
Joseph
Joseph、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年5月22日
Rooms need a major update. Dripping faucets, knobs not functioning, noisy appliances, stained commode, tub stained and chipped glazing.
Nicolas
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年5月2日
No nos dieron habitación ni reembolso de la resrva
PESIMO . Rerservamos y pagamos de antelación dos habitaciones. Cuando llegamos al hotel nos dijeron que sólo teníasn una y que se tenían que acomodar todos en ella. Luego nos dijeron que no tenían ninguna y que escribieramos a HOTELS.COM para el reembolso que no hemos recibido todavía. Tuvimos que buscar una habitación en otra aplicación y pagar doble.
Patricia
Patricia、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年4月13日
Monica
Monica、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年4月11日
Ubicación, parqueo
Eric
Eric、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年3月25日
Maria Noelia
Maria Noelia、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年3月12日
Never heard from the property on late check in procedures and did not take the risk of driving an hour to get there. Will be seeking a refund.