We were unable to get to Antrim on the night we booked for because a road accident caused us to miss our ferry from Scotland. I emailed the hotel to ask if we could have credit not in the circumstances. I never received a response. Terrible customer service.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月13日
The bed was very uncomfortable
Got a shoulder pain now
Enjoy
Enjoy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月13日
Convenient and good at the right price.
Stayed as family before an airport trip. It was very convenient to make the short early very early the next morning. Service for check in and dinner was very slow. There was probably low occupancy so they reduced the staffing but the check in, bar and restaurant were all in the one view and lots of times we waited for a staff member to appear from a back office. Food was nice for dinner if expensive, sorry we didn't venture across the road for better service and value for money. The continental breakfast available from 4am was hadn't but would have liked a takeaway cup available so i could make a coffee on the go. Would stay again.
Niamh
Niamh、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月6日
PATRICK
PATRICK、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月2日
shaun
shaun、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月1日
We are non-smokers and the areas around the doors smelled of cigarette and vape smoke. I was surprise by the number of spent cigarettes in the parking lot and the the entry ways.
One of your staff people helped us look for places to go in Belfast.
Rosemary
Rosemary、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月29日
Mark
Mark、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月28日
Sam
Sam、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月15日
Clean, friendly staff, ample parking, very good breakfast
James
James、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月8日
Very nice
jeff
jeff、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月6日
Foroozan
Foroozan、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月5日
We booked a last minute trip to Antrim & the staff were lovely although our room wasn’t ready to 5pm & we arrived for 3pm check in would have been the only let down.
Jayne
Jayne、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月30日
Staff is nice, rooms and very very tiny and beds are not comfortable at all. You probably better off sleeping on the floor
Mohammad
Mohammad、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月25日
Staff was very nice. The room was dark. The bulb were dim. The lamp at the table was not working. The mattress weren’t firm.
Sobia
Sobia、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月25日
Decent coffee always available
Dave
Dave、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月24日
Hotel in a very commercial area.
Ari at the front desk was amazing. Always friendly and smilng. Very welcoming. The men at the front desk not near as good as Ari and the other lady.
Room was very clean. The cleaning ladies were awesome too. Breakfast was mediocre. Very processed food. Not like the homemade included breakfasts we got all over Ireland and northern Ireland. The location is in a very commercial area. Not close to the beautiful old area of Antrim.