I stayed her for 3 nights. A few items were missing (stolen) from my room. These items lost had sentimental value to me as well as it cost me $200. I told the front desk twice and was told that management would look into it and get back to me. Two weeks later after asking the front desk twice and emailing the hotel, I heard nothing. I know that I will never get back what I lost but though the hotel would take responsibility for my lost items. Apparently, they don't care. They could have at least credited my room or even an apology. Be careful of your valuable stuff if anyone ever decides to stay here. I have stayed at Don Chan every year for the past 5 years but will never stay again because they don't value their customers. The sauna also had no smoking signs up. People were smoking in there. I can't deal with smoke. I told the staff and they didn't care to say anything to the smokers either.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年2月12日
Jonghwan
Jonghwan、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020年1月28日
Hotel is ok and breakfast is good , no free shuttle in to town . Cost 10 dollar , same with the so called free shuttle to the airport
Willem
Willem、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年1月17日
IL HYUN
IL HYUN、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年12月18日
Very good hotel and the staff very good I will refer other guest to the hotel
宿泊されたお客様
3 泊の家族旅行
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年12月5日
It was a very nice experienced for our first stay in a nice hotel in Laos.