The cleanliness of the room is good. Although the shuttle bus to the airports is not free, you can reserve the sheet with small costs. the shuttle bus to the hotel from the airport is free.
I already requested a refund because of the poor state of the hotel. No air conditioning, poor state of the room and bathroom. I requested a change of room and the second room was slightly better but nowhere near the standard expected of this brand of hotel. The staff did everything possible to ameliorate the poor building but it was impossible to overcome the state of the building