Canceled our room two days before our trip, with no explanation (we booked two months in advance). Said they would provide us a different hotel, then did not reserve anything, and we had to call expedia 4 times over the course of a day and arrived at the hotel with no room booked for us.
Then, we ended up having to pay almost double out of our own pocket to stay in the hotel
A truly horrible experience.
River
River、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年2月27日
It was closed and Expedia did not let me know or book me into another hotel.
So here I am walking up and down the Streets of Manhattan trying to find a hotel. (I was told Expedia may have booked me in another hotel 10 blocks away - but alsa not the case
Pamela
Pamela、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年2月25日
I never got to stay at property. When I arrived, I was directed to a sign on door that informed me all reservations had been transferred to a Tryp hotel 12 blocks away. No record of my reservation when I got there. Still have not received a refund after 2 calls to Expedia at this point.
Leigh
Leigh、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年2月15日
Estaba cerrado y ni se comunicaron para notificarlo
Yanira
Yanira、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年1月23日
Grace
Grace、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年1月23日
Easy access
Jim
Travelocity を利用した宿泊者限定の口コミ
2/10 (不満)
2023年1月18日
Peeling wallpaper dirty small rooms not staying here again
Luiza
Luiza、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年1月13日
Good location! Everything else is just okay
The location is great but the accommodations are small (anyone on the bigger end of "normal" will probably feel cramped. The reception desk was trying to resolve a problematic check-in (lost reservation) and, while I appreciate that for the person they were helping, I had to wait a good 15 minutes before they helped me (which took less than 2 minutes) and they didn't even acknowledge the wait. Overall a perfectly adequate stay but I am glad I was only there for one night.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年1月6日
Terry
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年12月29日
room's small,i stayed in the winter and I feel so cold .I'm asking for an extra blanket however the blanket so old, smell,dirty,and ripped so awful.location is so great
Sukaemi
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年12月29日
There is no parking! I had to find parking and pay $74 per day instead of the $45 per day advertised. The room was too cold and no adjustment was made when we asked about it. (I’m from Maine so when I say the room was too cold, it was actually chilly).
The property is fairly dirty and poorly kept. It was a huge difference from other properties we have stayed at with a similar price point.