Beautiful garden, classic atmosphere, friendly service clean room are good.Dinner was fair but service was slow, sofa bed was too poor.
宿泊されたお客様
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8/10 (とても良い)
2024年12月30日
Nice old character building. Good Spa facilities, staff friendly & helpful. Breakfast was lovely. Need to focus on cleaning though, using a hover in the public area especially dining room & focus on the cobwebs around windows. Overall a nice stay.
Tracy
Tracy、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月29日
Jay
Jay、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月26日
Average
It was just average nothing to get excited about
Ms S A
Ms S A、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月15日
Poor Front Desk Staff / Great Views / Tired Hotel
I stayed 3 times in a short space of time for a business trip. I booked on Hotels.com and was never given the room type paid for, each time I was given a downgrade at what would have been a significantly less cost. Staff on the front desk were poor to say the least. However the duty manager was great speaking at breakfast the next day however this was check out morning for me. The hotel is tired, but has a great feel about it. Breakfast was good, in amazing surroundings. Gym / Pool are again tired and unclean, but serves a purpose at the price. Walls are thin (odd for such an old building) so sound is also an issue in the evening.
Richard
Richard、1 泊の出張
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10/10 (最高に素晴らしい)
2024年12月11日
Twelfth night
Comfortable, clean and well managed hotel. Some chairs and carpet showed signs of wear but this only added to the ambience of the beautiful mature building from which we took home a happy and lasting memory.
Robert
Robert、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月10日
Not the best
Ok , food and drink grossly over priced compared to other hotels. The dining menu was terrible no steak or grill choices , ordered fish n chips which turned out to be a few frozen chips and a frozen fish , not what I would expect for a top end price. Rooms are clean but very tired. Place is under staffed. I had my team there 14 of us and they shut the bar at 9.50 even though plenty of drinks being purchased.
Gary
Gary、2 泊の出張
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10/10 (最高に素晴らしい)
2024年12月9日
Susan
Susan、1 泊旅行
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8/10 (とても良い)
2024年12月6日
Very nice stay
Stayed twice in two weeks first for business, I had a beautiful room , the following week I stayed with my wife but as hotel full I got a room in what we called ’steerage’ the room was so hot it was uncomfortable even with windows open and for some reason we both felt unwell staying in that room but felt better when we went upstairs.
Both occasions of stay the rest of the hotel was very good .
I think one of the bar staff could do with a check on his attitude as it was commented by a couple of colleagues but this was very small and didn’t really affect me. the hotel and staff are great and I would definitely stay again.
Edward
Edward、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月6日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月4日
Gareth
Gareth、1 泊の出張
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8/10 (とても良い)
2024年12月2日
Lovely hotel
The hotel was lovely as it’s in a great location and has a nice garden area but some things in the spa wasn’t so great foot spa wasn’t working one of the pool was also not in use most importantly there was no drinking water in the spa area you had to go out in the cold to get water also on the website it’s said bath robes were included but it wasn’t you had to pay extra to get one. in the end I got ill however restaurant, food and service was great. Most of the staff were friendly and helpful. I would recommend it.
Yasemin
Yasemin、1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年12月1日
Paul
Paul、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月26日
Christopher
Christopher、1 泊旅行
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8/10 (とても良い)
2024年11月24日
Charming stay
Gorgeous building, slightly tired but charming old interior. Well cleaned. Breakfast was just average, self service hot food that was only warm and new toaster needed - options were either anaemic or burnt. Bed was very comfortable except pillows. Didn't like how dogs were allowed in the dining areas while we're were eating.
Gregory
Gregory、2 泊旅行
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8/10 (とても良い)
2024年11月24日
Beautiful historical building
Hotel location excellent lovely garden spirit 1. 1/2 miles from then centre east to get to bus taxi room comfortable clean bed room fine. Bathroom needs upgrading hallway leading to room new carpet needed & decoration needed I’m sure there’s nicer rooms so would upgrade if stayed again main bar restaurant first evening rooms were very cold next day little warmer Restaurant evening dinner menu Not Good at all the menu certainly was not befitting to the type of property / hotel very sub standard quality of evening dinner 2/10 however breakfast very good quality food although could have done being slightly warmer - hot plates were cold - so the evening dinner menu let this hotel down terribly
Linda
Linda、2 泊の家族旅行
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4/10 (まあまあ)
2024年11月23日
Nothing to write home about it.
Staff is lovely and friendly First room was smelly, had to change room which at least did not smell. Overall needs a deep clean and investment.
Breakfast: No hot chocolate, no boiled egg!!
That is very poor service for a 4* hotel.
Stayed for an anniversary in a suite. Huge room with four-poster bed. Staff were very friendly and professional especially the breakfast team.
Beautiful property with an excellent spa and golf course.
Simon
Simon、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月9日
Martin
Martin、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月7日
Average
Very limited food choice, poor quality bfast and lunch. Lovely staff, Roger was super.