The positives are the staff, the property grounds and the view. I don't care for all-inclusive resorts because I like to spend a lot of time outside the hotel, so I did not choose that option, but the people that do like that seemed to be having a good time with the activities. If I wanted to stay in the hotel the whole time, my rating might be higher.
The negatives for me are the rooms are dated and they smell bad, probably because of the humidity - our humidifier wasn't working, so everything was wet in the room. The hotel is forty-one years old and the lobby was under renovation, so it was not usable and there was construction noise all day. The beach, while nice, is dangerous to swim due to a strong undertow - Medano beach is much nicer. Lastly, we had to walk from the hotel to the gated entrance to catch Ubers or taxis several times per day, so that was inconvenient.