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Hacienda Buenaventura Hotel & Mexican Charm

3.5 star property
All-inclusive beach hotel with free beach shuttle, near Cruise Ship Terminal

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Outdoor pool, pool umbrellas, sun loungers
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Standard Triple Room - with a double bed | Down comforters, in-room safe, free rollaway beds, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Free beach shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Free beach club nearby
  • Beach bar
  • Pool bar
  • Spa services
  • Massage/treatment rooms
Feel at home
  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
The price is $183
includes taxes & fees
$154 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior King Bed

Superior King Bed | Down comforters, in-room safe, free rollaway beds, bed sheets

Superior King Bed

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds | Down comforters, in-room safe, free rollaway beds, bed sheets

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | Down comforters, in-room safe, free rollaway beds, bed sheets

Standard King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds | Down comforters, in-room safe, free rollaway beds, bed sheets

Superior Room Two Double Beds

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed | Down comforters, in-room safe, free rollaway beds, bed sheets

Standard Triple Room - with a double bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room Superior With Garden View

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Down comforters, in-room safe, free rollaway beds, bed sheets

Double Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Standard

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With Garden View

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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About the neighborhood

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 5 min walk - 0.4 km
  • Puerto Mágico - 5 min walk - 0.4 km
  • Cruise Ship Terminal - 7 min walk - 0.6 km
  • La Isla - 7 min walk - 0.7 km
  • Malecon - 4 min drive - 4.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive
  • Free beach shuttle

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Porfirio’s - ‬5 min walk
  • ‪Vaca Argentina - Vallarta - ‬5 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Candora - ‬4 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

At Hacienda Buenaventura Hotel & Mexican Charm, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 5-minute walk of Bay of Banderas. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages and reflexology. Dining choices include 3 restaurants and the bar is a great place to grab a cold drink. A poolside bar, a snack bar/deli, and a beach shuttle are other highlights at this all-inclusive hotel. The helpful staff and overall property condition get good marks from fellow travelers.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

At a glance

Hotel size

  • 155 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Parking

  • No onsite parking

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Private dining
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Free beach shuttle
  • Free beach club nearby
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Skydiving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Free beach shuttle
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1950
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Colonial architecture

Accessibility

  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Down comforter
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology.

Dining

La Troje - This buffet restaurant overlooks the pool and garden. Guests can enjoy drinks at the bar.
Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Sabores de Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Cascada Bar - This bar overlooks the pool. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge
  • Spa access is available for an extra charge of MXN 3000 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm offer free cancellation for a full refund?
Yes, Hacienda Buenaventura Hotel & Mexican Charm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hacienda Buenaventura Hotel & Mexican Charm?
Yes, there's an outdoor pool.
Are pets allowed at Hacienda Buenaventura Hotel & Mexican Charm?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hacienda Buenaventura Hotel & Mexican Charm?
Sorry, there's no onsite parking at Hacienda Buenaventura Hotel & Mexican Charm.
What are the check-in and check-out times at Hacienda Buenaventura Hotel & Mexican Charm?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.
Is there an onsite casino at Hacienda Buenaventura Hotel & Mexican Charm?
No, this hotel doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (3-min drive) are both nearby.
What is there to do at Hacienda Buenaventura Hotel & Mexican Charm and nearby?
Have fun with activities like hiking, horseback riding, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near Hacienda Buenaventura Hotel & Mexican Charm?
Yes, there are 3 onsite restaurants, featuring Mexican cuisine and garden views.
What's the area around Hacienda Buenaventura Hotel & Mexican Charm like?
Hacienda Buenaventura Hotel & Mexican Charm is located near Hotel Zone Beach in Hotel Zone, a short 7-minute walk from Cruise Ship Terminal and 5 minutes' walk from Bay of Banderas. Travelers say the area is walkable and good for shopping.

Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Brenda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great stay! I enjoyed the hospitality and the overall vibe was nice
Kirsten, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The costs is very good
Mayte, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Natali, 4-night trip
Verified Expedia guest review

4/10 Fair

If i were to rate it from 1-10 (10 being the best) i would give this property a 4.5 . There is no wifi in your room only wifi at the lobby and by the pool. In 2024 hard to think hotels dont have wifi in your room . The food that was provided at the pool side was just cheap stuff like fries , hotdog, burgers. Thats it. The food the was provided at the buffet was not any better. If anyone were to read this please just spend and extra 200-300 bucks more and get a nicer resort.
Jose, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everyone was quick to answer
vallerie, 3-night trip
Verified Expedia guest review

4/10 Fair

beach is 3 blocks away no restrooms where they have There umbrellas and seats it’s a terrible set up
Hector, 2-night trip
Verified Expedia guest review

8/10 Very Good

Great for the price
Jesus, 2-night family trip
Verified Expedia guest review

4/10 Fair

Air conditioner can not be adjusted, rooms are hot. Door knobs and keys are old. Room lighting is poor. Not enough outlets in the room. Rooms need to be remodeled and updated. Staff is friendly. Swimming pool area was nice. Food was good.
Daniel, 7-night trip
Verified Expedia guest review

2/10 Poor

Property very outdated. Staff was really nice.
Oscar, 4-night family trip
Verified Expedia guest review

8/10 Very Good

It’s a dated hotel, but it’s charming. The food is excellent. Truly authentic Mexican food and had several different options everyday. My kids, 8, 11 and 16 lived their food, but they eat Mexican food anyways. Maybe they should incorporate quesadillas and chicken nuggets for kids that don’t eat much Mexican food. I wish it was beach front, but you can walk about 10 minutes to the beach. It is not so nice at the area of the beach, but it’s ok… our toilet wouldn’t flush properly and we called but it wasn’t fixed. We would literally have to crank it for it to flush. The pool is nice, the snack bar is good and the drinks were great. Overall good experience.
Jose, 4-night family trip
Verified Expedia guest review

6/10 Good

The hotel has the hacienda theme and is not very big - a plus for me, but may not be for everyone. The staff is friendly and helpful but waiters are very slow and don't seem to be overly busy. Several times I got up myself to pour myself a coffee refill or to gran a set of utensils from their stations. Breakfast was fine, but still if you're no an egg eater you may find it challenging. Dinner buffet was worst I've seen at any resort. Very few choices, food was not looking or tasting well, looked old and dried up from being heated for hours. Pizza was so dried up that it looked like it was there for days, which I am sure was not the case. I would still visit but if the price was right and I would only get the breakfast option and skip the all inclusive.
MJ, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place!! I just wish the beach was on the property.
Kim E, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Property was awesome however Expedia sucks
Kerry, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

we (a couple) loved our stay! the rooms were very clean and comfortable with great AC, the beach was a short walk away (there was also a shuttle to and from the beach), open bar at the beach was great, the hotel is right next to the port and the supermarket, and all of the staff were extremely welcoming and kind. The buffet was so good and had a great variety! While traditional mexican cuisine was the highlight, they also had an asian food night and a night where they grilled up some nopal, meats, and veggies! We would absolutely return. One downside was the timeshare guy that held us up for a while when we first arrived, we had to repeatedly say we weren’t interested for him back off about it.
Jordan, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

Tuvimos una amena estadía , pero si me gustaría señalar la necesidad de remodelar los baños, y mejorar las recetas de la comida del buffet, en una de las noches los vegetales salteados estaban dañados , el calor en el dinning area era intolerable…..
ANNA C, 6-night trip
Verified Travelocity guest review

10/10 Exceptional

Staff was nice
ERICK, 2-night family trip
Verified Expedia guest review

6/10 Good

Shaula, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It was a good experience for us to live there
Abhiram, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Thelma, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This was my 1st trip to PV and this was a good choice for the price. I really did not know what to expect but it definitely exceeded expectation. Enjoyed the Friday night cultural presentation at the lobby. Family friendly hotel. I would say definitely a Mexican Charm. Buffet was very good and main dishes changed everyday I was there. Walmart is just walking distance away. Bus stop is also close by and very convenient to take a bus down to the Romantic Zone and the airport. Bus fare is only 10 Mexican Pesos to the Malecon or the airport, just take note of rush hours and buses can be crowded. Overall, was a great stay.
Roncalli, 4-night trip
Verified Expedia guest review

2/10 Poor

Definitely not worth what I paid. Rooms are dated and need repairs. We switched rooms twice. TV from last room we were in was broken, contacted desk personnel and said it’ll be repaired but they failed to do so. We had to call the next day and they finally sent someone to replace broken TV. Food is always the same thing, no variety whatsoever and it doesn’t even taste good. We ended up not eating at the hotel after a couple days since the food was not great.
Efren, 7-night family trip
Verified Expedia guest review

2/10 Poor

Saul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly, charming environment.
Nancy, 2-night trip
Verified Expedia guest review

8/10 Very Good

Richard, 5-night trip
Verified Expedia guest review

General property information

Travelers Say
"The pool was very nice as well, and had great drinks near the pool."
Reasons to Book
Outdoor Pool & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM