Not a great experience. Service was HORRIBLE. The lady at check in acted miserable and very unwelcoming. When we came to the front desk to ask for water and towels, we got very short, unfriendly responses. The room did not appear to be throughly clean. There was dirt in the shower and visible dust.
Talley
Talley、2 泊旅行
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8/10 (とても良い)
2025年1月6日
Its in a great location if you want the 24 hour Canal and Bourbon street experience because its non stop all day and night on that corner. I enjoyed my stay. The Covers are way to thin, my room didnt get cleaned everyday and my room didnt get restocked with coffee once they did clean my room. I enjoyed my stay and I would stay here again.
Corye
Corye、4 泊旅行
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8/10 (とても良い)
2025年1月5日
Jimmy
Jimmy、2 泊の家族旅行
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6/10 (良い)
2025年1月5日
Great location in New Orleans.
Great location but not in great shape. Windows dirty, plumbing cracked and scared, safe not working. A
And ear plugs required to manage Bourbon
Street noise.
Yiu
Yiu、2 泊旅行
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2/10 (不満)
2025年1月5日
Don’t go there
The pool was closed despite we asked before we came if it was open, our room we booked for over 3 months ago, was given to another person, the room we got smelled like it was mildew in it.
The check in personnel was uninterested and blasphemy etc.
So we checked out earlier.
Don’t go there!
per
per、8 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年1月5日
Location and front desk was so helpful
Alesia
Alesia、5 泊旅行
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8/10 (とても良い)
2025年1月5日
Hotel was decent but the AC seemed to not work. Set it at 66 but the room said it was 75+ the whole trip. My fault for not voicing the concern. Staff was very friendly.
宿泊されたお客様
3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月4日
Dominique
Dominique、3 泊の友人との旅行
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8/10 (とても良い)
2025年1月3日
Room was clean, advertised a pool but it was not working, housekeeping entered our room while we were resting and took towels but did not leave any.
Marcy
Marcy、4 泊の家族旅行
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2/10 (不満)
2025年1月3日
Shannon
Shannon、1 泊旅行
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2/10 (不満)
2025年1月3日
1/10 do not recommend
Arrived dec 30 and got to our room. There was dirty sheets that weee ripped no towels and someone else’s toenail clippers with clippings beside the bed along with a used shaving razor. No hot water and the pool was empty and closed. The front doors never close and I did not feel safe. Awful and I want a refund. Did I mention the terrorist attack outside my window?
We checked out a day early
PAul
PAul、3 泊旅行
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10/10 (最高に素晴らしい)
2025年1月3日
Perfect location
Perfect location. Property was clean and staff pleasant. Only complaint is parking not addressed on website. It's either valet or find your own (off site) garage. Not an issue but would have been nice to know in advance.
Chris
Chris、1 泊の家族旅行
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8/10 (とても良い)
2025年1月2日
Stay was nice, didn’t get enough towels on days 2 and 3. No bath mat on second day and no hand or wash clothes or bath mat on third day.
Kathryn
Kathryn、3 泊旅行
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10/10 (最高に素晴らしい)
2025年1月2日
Location, Location, Location!
I give this hotel an overall 5 stars for the price and location. The room is satisfactory and the beds are comfortable. The price is very reasonable and you cannot beat the location if you want to be in the French Quarter near Bourbon Street and steps away from transit. This is my second stay here and when I come next, I will stay here again.
Jodie
Jodie、6 泊の家族旅行
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2/10 (不満)
2025年1月2日
SAVE YOUR MONEY
Unfortunately our stay was on New Year’s Eve. God bless the victims and their families. This hotel service started awful. We had to park our vehicle 5 blocks away and walk to the hotel. The water in the room was cold. There was no towels. We made several attempts to contact the front desk by phone with no answer. We fiscally had to go to the front desk to ask for towels that finally made it to our room 1 hour later. We visit New Orleans 20 times a year this experience was awful.
宿泊されたお客様
1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年1月2日
New Years Eve
We had a great time. The only down fall was the water was cold.
Tiffany
Tiffany、7 泊の家族旅行
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4/10 (まあまあ)
2025年1月1日
Poor service overall
宿泊されたお客様
2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年1月1日
Muy bien
Carmen
Carmen、6 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年1月1日
Ceanna
Ceanna、3 泊旅行
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6/10 (良い)
2025年1月1日
Edgar
Edgar、2 泊の出張
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10/10 (最高に素晴らしい)
2025年1月1日
Great stay!
Awesome location! Right next to Bourbon street. The only issue is parking to register is difficult, you have to park on the Canal street in front of the hotel, and most of the time you will be parked in the right lane of traffic. You will have to use the valet parking.