The concierge service is horrible; the man was very rude and bad-tempered. The room was dirty, there was a cockroach in the kitchen, and the hairdryer was sticky. Even so, they refused to cancel the reservation I had for another day and Hotels.com turned into a pumpkin doing nothing...
I have pictures but I couldn't uploaded, as usual, the Hotels.com's App is working bad...
Guadalupe
Guadalupe、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月9日
Condemn this hotel
This hotel needs to be condemned. Im surprised it's still open
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月14日
Jonathan
Jonathan、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月12日
Gregory
Gregory、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月11日
Marithea
Marithea、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月31日
Gregory
Gregory、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月28日
Gregory
Gregory、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月28日
Jifo
Jifo、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月4日
STAY AWAY! STAY AWAY! STAY AWAY!
Cockroaches all over the place! All over the place!!!
Do not wake up at night: you'll see them around you! Near your bed, yes! Tons of them: you can easily take a picture! Baby cockroaches pop up in front of you! They are transparent, yet still disgusting!!!
Svetlana
Svetlana、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月26日
Don't expect much for the cheap price.
We were in town for a wedding and only stayed 1 night. The staff was friendly and the beds and linens were clean. No problems with plumbing or A/C. The price was cheap so I guess I shouldn't have expected too much but there were roaches in one of our rooms and a syringe was found in the kleenex box of the other. We arrived later in the evening and were surprised with a $100 deposit for each room which was more than the price for the 1 night stay and not mentioned anywhere in the booking process. It was returned in 3-5 business days but what would have happened to someone who couldn't do that? No place to go and a non refundable booking? The "free breakfast" was pre packaged honey buns/muffins and coffee that you had to ask for. There was a heavy smell of weed in the elevator and hallway but I blame other guests for that. We didn't
do any cooking or use the dishes so I can't speak to that but I wouldn't want to anyway after seeing a few roaches. The staff was informed about the roaches at checkout but I didn't find out about the syringe until we were already heading back home and didn't have a chance to call them within an acceptable time frame. I would probably recommend people stay somewhere else or call ahead to make sure you know what you are getting.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月23日
This was something out of a horror movie
Christopher
Christopher、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月16日
JANGBAE
JANGBAE、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月8日
Jorge
Jorge、15 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年8月27日
Very run down and most things were broken such as door handle, sink handles, lights not working. Could have a lot of potential just a lack of cleaning and maintenance. Also definite cockroach problem too. Found 15 + during our short stay.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月27日
In need of cleaning and updating...
Trying to temper this review because the price was low, but.... The whole hotel is in need of an update. Everything from the lobby, stairs, elevator hallways to the rooms could use a very good/deep cleaning. The carpet and furniture in my room was stained and worn. The room could use some paint to cover up obvious construction changes (removal of valences on the window), etc. While the staff was nice, the service was mediocre. My room lacked hangers and one of the lamps was missing a lightbulb. I made this request very next day and I never received these items. I apparently missed the "cleaning time" for my room one day and was unable to get it serviced. When serviced the next day, I was not given all of the towels I needed. If staying in the area again, I would spend a bit more and stay elsewhere.
Bryan
Bryan、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月14日
rammond
rammond、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月4日
Coffee
Coffee、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月3日
Donald
Donald、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月23日
Not good people don’t stay here.
Jethro
Jethro、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月21日
We were given a deal and then told the rules were different the next week because we was told wrong definitely not fair to me as a customer I should be held to what I was told and the employee trained appropriately roaches needs to be addressed besides that was very nice
Rebekah
Rebekah、7 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年7月20日
Chris
Chris、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月5日
this place aill charge ur card up if u put one on file without ur consent