The front desk clerk was rude and hard to understand. The room we booked had 1 king bed that was semi comfortable and a queen pull-out couch bed that was nothing but springs and wasn't usable. The shower had mildew around the edges as well as the floor and baseboard trim. The furniture was in poor condition with chunks missing from them. The cabinets had not been cleaned as there was toothpaste on them when we checked in! Very very rough condition for what seemed like a nice cozy place from the pictures.
Matthew
Matthew、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月26日
Makiko
Makiko、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月26日
The queen pull out couch bed mattress had blood and urine stains. So gross
Hallie
Hallie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月24日
Best not
This stay was due to massive power outages in the area. Thst meant a full house of grouchy people and their digs. Staffing was 1 person and that was pretty hard for everyone stacked up waiting to sign in. Really could have helped if some could have done this before 3 pm. The Wifi did not work and the TV choices were terrible. For example. The CW channel was NOT showing a football game many wanted to see that was on.CW elsewhere Staff not able to help with WIFI. It was warm though.
Brian
Brian、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月24日
There's a saying "Any port in a storm." which is what this was due to power outage. Room and hallway had terrible smell and toilet didn't work. They sent up maintenance person to fix it, which temporarily worked, but it ran all night and didn't work in the morning. Room was dated but clean.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月24日
Reception desk was ANAZING during a difficult time of massive power outages. They did a great job of keeping the service level as if there were no unique circumstances. Personable. Room very comfy. Great place for work when office/home were both were without power. Lifesaver. Thanks very much. Will stay again and recommend to people visiting the area.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月21日
Mark
Mark、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月20日
Weathered the storm
We checked into the hotel during the bomb cyclone and the computer systems were not working. The lady at the reception did an amazing job getting everyone in during the horrible conditions! The hotel completely lost power around 10:00pm and we were without heat and electricity throughout the night and morning. The seemingly staff of ONE should be commended!
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月20日
Never again.
Rude staff, no hot water…no power which was out of their control but they could at least have been polite. Guy next to me screaming at his girlfriend until 2am and started again at 6am. With zero help from the front desk.