2/10 Poor
Nov 19, 2024
Bad hotel
The staff were super friendly and helpful.
However the hotel needs alot of repair.
The handicap ramp to get In the hotel had been closed for a while and during our whole stay which made our 80+ year old parent have to climb some step steps to access the hotel. This is unacceptable.
We had payed the more expensive room, however the pictures on the website was not like the actual room (we arrived at 10:45pm).
When you entered the room the AC was turned off it smelled like mildew. No HOT water it took a whole day for them to fix the hot water issue.
The paint on the wooden closet was pealing off extremely bad.
The wooden floors were all warped and a trip hassard with mssing pieces .
The front door was extremely hard to open.
On the 2nd day they cut the water off in the whole building without telling anyone. This lasted over 5 hrs. The employees never even expressed concerned or informed us where to use the bathroom. Once again this is unacceptable.
The only reason we stayed was because it was late we were tired and where only there for a few days.
Verified traveler
4-night family trip
Verified Hotels.com guest review
