Very helpful staff and front desk. I loved the complimentary bikes available. Hotel was very clean, the shower was very nice, large rainwater showerhead..fresh towels no problem. Overall very clean, beautiful hotel and friendly staff
Doris
Doris、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月2日
Sapphire
Sapphire、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月2日
Noise levels - Unexpected and Unacceptable
I am conflicted writing this review as the hotel itself has no control on the neighboring outdoor bar/restaurant. The hotel itself is cute, comfortable, convenient and service was good. However, it sits directly next to a bar/restaurant called Oceans Ten - that is open air and played music or had a DJ each night (Friday and Saturday) until 3am. It's so overbearing that you have to raise your voice in the lobby when talking to the staff. Music started each day at 11am and by 8pm had risen to levels that were impossible to deal with. If you are unlucky enough to be on the side of the hotel sitting next to the open air bar - you will have extreme difficulty sleeping on those nights. Even when the staff asked them to lower the volume - they did not comply.
Obviously it is Miami and South Beach and it's understandable there will be noise late in the night - but past midnight at the volume levels Oceans TEN has it at and in an area with hotels and residents - is unacceptable
It is really a bummer as the hotel and staff have no control in the situation and you can tell they are just as bothered by the noise level. I just feel like anyone reserving deserves to know what they are getting into.
We cut our trip short by a night because we could not take another night without sleep.
Suzanne
Suzanne、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月30日
I had a very unpleasant experience during my stay at this hotel. The room felt damp the entire time, which made me feel uncomfortable and ultimately left me feeling sick. On top of that, our window was right next to a stage for the bar next door, and the loud music played until 2 a.m. every night. The noise made it impossible to sleep, and it completely ruined my stay. I would not recommend this hotel if you're looking for a restful, comfortable experience.
Audrey
Audrey、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月29日
Junior Suite average
We stayed in a Junior Suite. It was more spacious but it was in average condition and looked much nicer in photos. It was away from the main lobby of the hotel. Had to use elevator in the Gelato store on street level to access the room. The air conditioner was leaking but at least it worked and kept the room cool. Staff was ok and always felt abrupt in their actions. Hotel was sold out so they may have been overwhelmed. Location was good. Price per night was a bit high for what you get.
Ilya
Ilya、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月26日
Great location and historic hotel
The location is amazing. Right across from the beach. Lots of restaurants and history around. Hotel is older and historic, so not super modern. The band plays until late, until 1 on our night, and we could feel the base the entire time. The staff is very attentive and friendly.
宿泊されたお客様
1 泊の家族旅行
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2/10 (不満)
2024年12月26日
The room in the hotel was filthy. The toilet could barely drop the water down. To get to the room you will need to pass another building. The hotel had it reserved parking at the Pelican garage which had a sign that said 25 dollars for 5 hours at the entrance which I did not notice and the hotel did not inform the guests and you would end up paying for overnight parking about 60-90 dollars.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月22日
Arne Reksten
Arne Reksten、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月19日
Susan
Susan、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月11日
Fabrice
Fabrice、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月10日
Steven
Steven、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月5日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月30日
Shameka
Shameka、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月26日
Tom Petter
Tom Petter、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月25日
Excellent hotel
From the moment of checking in to checking out, the staff at the front desk were very friendly and helpful. They allowed me to check in early by 3 hours and late by 2 hours. They have beach chairs and towels available at the desk to walk across the street to the beach. Right in the heart of south beach the location can’t be beat!
Chad
Chad、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月21日
Perfect location for the beach and nightlife
Well what can I say, reception were always on hand if I had any questions, especially when I had a few problems with my key card!!!! Ring was clean tidy comfortable, great shower with really good pressure which is important for me. I chase the hotel because of where it is situated literally one minute walk from the beach and with all the nightlife you would want right on your doorstep, yes okay it can be a little bit noisy but what do you expect for this location if that’s what you’re after.
I can recommend the restaurant too.
Steve
Steve、4 泊旅行
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10/10 (最高に素晴らしい)
2024年11月19日
Adrian
Adrian、3 泊旅行
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8/10 (とても良い)
2024年11月6日
Quarto espaço e novo, chuveiro excelente, funcionários atenciosos, boa localização, porém muito barulho a noite por conta de um bar ao lado. Preço um pouco caro
Luciana
Luciana、8 泊旅行
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10/10 (最高に素晴らしい)
2024年11月1日
George
George、5 泊旅行
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10/10 (最高に素晴らしい)
2024年10月12日
Daniel
Daniel、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月7日
宿泊されたお客様
3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月5日
Nobody anywhere says that the courtyard has a nightclub with loud music. At first I didn’t mind when I came home from dinner because I saw there are two windows with heavy drapes that when closed blocked out most of it. So I opened the window and enjoyed the music while preparing for next days meetings. But after 11 they played some horrible edm to the basically empty club and the windows and drapes could not block out the driving base. I complained to the front desk and they offered to move me but by then it was 12:30 and it. Wasn’t worth it. They did turn it down a little. The next day they moved me to room 226. No closet to hang my work clothes! An Iron and no ironing board! And a saggy bed with a mattress like from your grandmothers lake cabin that came with the house. I discovered this after arriving late after a looong day of meetings and dinner w clients. Although I had prepaid three nights I checked out and ate the $125.00 to stay somewhere else