Green light in room made it impossible to sleep. Lake had been drained and looked like a mud patch with no warning or discount. Breakfast was very limited.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月16日
Charlie
Charlie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月15日
Abby
Abby、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月7日
About our stay
About our stay.
They room and setting was lovely we couldn’t have asked for a nicer place. However with red alert weather warning and the power cut from 1am, high winds tiles falling from the roof and no heating it soon became quite a stressful stay. This through no fault of yours of course this is something you cannot control.
We did become to get quite concerned as to how we would get home safety the next morning and were worried about traveling with our 6 year old son and for all our safety.
This is where I became very disappointed in the service received.
I messaged the out of hours number given to ask if if was possible to have a later check out due to the severe weather warning. And asked if breakfast would still be served due to no electricity,
The response I got was this -
Good morning sorry for the disruption unfortunately we have no power across the entire site. Regrettably we are unable to extend your check out as we have wedding guests arriving however you are more than welcome to wait out the storm in rhodris. A cold breakfast of cereal and yogurt is also available at rhodris. Please pop over to the office if you require any further information.
We did go down to Rhodris. We were greeting by 2 staff member sat by the fire. Considering breakfast was between 7.30 - 10 and it was no 9.15 there was nothing set out and we had to ask. We knew there was only going to be cold items due to the electricity. We were served cereal and yogurts the yogurts were o
Michelle
Michelle、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月18日
Hairs in bed
Hi lovely place but as we went to get in to bed we found a lot of hairs all over sheets and as a result we slept on the duvet and went to have a shower also hair all in the bath lovely place just not clean and for the money you would expect more
Sonny
Sonny、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月25日
Dylan
Dylan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月1日
Love the cabins, would be nice if there is a hot tub 😊
Celine
Celine、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月15日
Merci et Magique
Superbe ! Rien à redire, l accueil et le cadre est magnifique ! Seule bémol peut être, nous n avions pas bien compris par où nous devions nous présenter mais heureusement tout s’est bien terminé ! En tout les cas nous reviendrons certainement et dès cette année !
Deborah
Deborah、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月1日
Emily
Emily、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月26日
5 star all the way
You were so kind and understanding when i asked for early check in on Tuesday.
What you didnt know, was my back had my health were in trouble, i needed to lay down and rest before a concert.
You appeared to take one look at my stressed out face and you were amazing, ko questions asked.
Room was beautiful, food was.fantastic and the grounds were incredible.
Many thanks.
Kathleen
Kathleen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月26日
Such a beautiful location to visit. Everyone was very helpful and friendly. Will definitely be booking in here again.
Arlen
Arlen、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月8日
Fantastic stay in idyllic location.
Stayed in cabin 3, and despite reading some recent negative reviews, we were very happy with the room. It was clean, well stocked and the view over the lake in the morning was amazing. Breakfast was very nice and had lots of variety. Our only small gripe was the beds weren’t particularly comfortable. Mattresses are subjective and we were only there 1 night. Would definitely recommend and will be looking to stay there again. It’s also only 25 minutes from Cardiff centre.
Gareth
Gareth、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年5月7日
Lovely towels but not a very comfortable bed. Staff really really nice
Julia
Julia、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年5月7日
Such a lovely place to stay so peaceful just over 6 miles from Cardiff . The lodge was right beside the lake and was spotless .Breakfast was really good ! Only stayed one night but didn't want to leave 😕 hopefully we will be back.
Susan
Susan、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年4月14日
Claire
Claire、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年3月12日
The venue is primarily a wedding venue. Consequently very limited breakfast time, so we missed it the first day as we had an appointment. No dining facilities the day we were there.
Otherwise a nice setting but very isolated if you are not attending a function.
Vivienne
Vivienne、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年2月26日
Weekend birthday
Nice and relaxed lovely venue / location, Rodri cafe was excellent, no information in lodge about anything ,no WiFi also. mattress dipped in the middle.
Would visit and stay again it was.so peaceful.
john
john、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年1月24日
Kieran
Kieran、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月20日
James
James、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月19日
Better Than the Photos
We were surprised to find that our room was even better than it looked in the website photos! Usually it's the opposite!
Beautiful restaurant overlooking the lake with great, freshly prepared food.
We really enjoyed our stay.
Angela
Angela、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年12月17日
It was lovely!
Matt
Matt、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年9月18日
Location is fabulous
Wonderful location and great rooms, breakfast was very nice, definitely would stay here again
John
John、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年6月22日
Lovely stay. Definitely will be returning
Denise
Denise、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年5月27日
It is the perfect, secret retreat ...and yet so close to Cardiff.
Peaceful, green with a lake brimming with insects, fish and birds.
Accommodation first class
Service from welcome..breakfast ...departure excellent
Overall a superb experience. Will return