The staff was amazing and the GM very attentive. We had some issues with the TV in our room and although it didn't get fixed while we were there, I felt the staff did all they could and were gracious. We plan on staying again in the future.
Amee
Amee、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月22日
Jennifer
Jennifer、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月21日
Amine
Amine、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月21日
Chris
Chris、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月21日
Tv did not work
Called front desk and about 20 minutes later someone from engineering team showed up and try to reset the TV but couldn’t. He didn’t know what to do
Mahmoud
Mahmoud、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月14日
Overall a good experience. Easy access
Rebecca
Rebecca、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月13日
Chad
Chad、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月13日
Rayana
Rayana、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月13日
Guest services
Only two concerns parking lot was slippery it had not been treated. Property this large needs needs more then two valet carts!!!
Gwendolyn
Gwendolyn、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月13日
Matthew
Matthew、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月11日
Kyle
Kyle、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月9日
Will stay here again in the near future. Beautiful place.
Teri
Teri、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月9日
Pool was closed, but they did refund it stay
Scott
Scott、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月6日
Decent
The staff was great. They were doing some remodeling, so a little mess was to be expected. Only complaints I have is that the TV in the bedroom wouldn't get any channels and the safe was locked when we got there and no one knew how to get it open, so we didn't have use of it and we prefer to lockup certain items when we are traveling. All in all was a decent stay with very nice staff.
Keith
Keith、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月5日
cable tv
Our room was fabulous except the tv in the living area and the bedroom was inoperable. After 1 evening of no tv we had to switch rooms in the middle of our stay.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月3日
Kacie
Kacie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月2日
Great stay
Had a great experience at the embassy. They have by far the best hotel breakfast. Also loved the complementary drinks comped with your room. If your afraid of heights probably not the best choice.
Jennie
Jennie、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月31日
Good and Bad
Check-in experience was a little disappointing with the staff not explaining what was being charged. I had to ask before she explained. Manager's reception was fantastic! Good food and drink and service. Room condition was disappointing: microwave plate was missing, toilet seat was loose, bath tub didn't drain well. What was worse was we could hear children running upstairs when we were trying to sleep. Breakfast was good, and so was the check-out experience.
宿泊されたお客様
1 泊旅行
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8/10 (とても良い)
2024年12月30日
Long weekend stay
We stayed after Christmas for a couple days. They are in the middle of a remodel so it could be noisy. Also the pool was closed for painting, but it was done while we were there. Weekend breakfast was great but Monday had issues with plates and silverware to even eat on. The room was great and perfect for what we needed. Good location to get to some of the main attractions.
Erica
Erica、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月30日
Could have been nice, but sucked
Checked in and pool and hot tub were closed after I had called before booking to ensure they would be open. The TV's in the room didn't work and after waiting 5 hours for someone to come fix them they moved me to another room. The new room had 1 less bed so they moved me again. The 3rd room also did not have working TV's so moved me to a 4th room (now 10 hours into stay - midnight). Finally working TV's but the heater was cranked to 80 and there was no AC so we got no sleep the first night. We were assured pool would be reopened by next day, but it was not. Second day the front desk gave us a box fan to try to cool the room some. Third day - pool and hot tub still closed. Also, the entire time we were there they were doing construction and halls were frequently blocked by ladders and there was construction debris and materials piled everywhere and power tool noise. Considering I picked the hotel for use of pool and hot tub and to sleep and neither of those were fulfilled, I feel like I was ripped off. Employees were nice but flustered - other people were also having issues with tv's and internet and I heard them say over and over that it is an old hotel and we should expect wear and tear.
Christophber
Christophber、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月27日
Could have been better for the price...
Hotel is under renovation, heat was on and room was so hot. Breakfast buffet was lacking, no cold drinks such as cold juice or soda. They had the machines but only the juice worked and it was hot. Breakfast chef didn't seem to care about quality of food they made. Buffet ran out of food and they were incredibly slow to refill if they even refilled it all. Room was nice and clean despite being very hot.
Crystal
Crystal、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月27日
Amber
Amber、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月24日
Byron
Byron、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月23日
Micheala
Micheala、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月22日
BEWARE.. read reviews before you waste your time
DONT STAY here! We paid for our room, drove 2 hours to get there and ended up leaving without a refund and spending $200 to go somewhere else. The AIR did not work after we were promised it was all in working order, the TV did not work, the entire hotel was dirty. Elevators were so nasty and smelled horrible. They were adamant of NO refunds. Almost got stuck with 4 kids and no place to stay. So disappointed and the general manager was rude when we just wanted our money back to go somewhere else. Many others at the front desk complaining about their rooms and wanting new rooms. They don’t tell you they are in the middle of a remodel when you book and wait until you get there and say sorry about your luck. Stay far away from this place