The rooms were good. The swimming pool was nicely heated but had limited hours.
It used t on have a bar and cafe which served food and drinks. But now it’s just a few vending machines. Breakfast was limited.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年1月9日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月9日
Enrique
Enrique、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月2日
Awesome experience
Great experience for our first time in NY.
Kandyse
Kandyse、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月22日
Daniel
Daniel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月17日
Frank
Frank、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月9日
Terrible hotel
Bar/restaurant was terrible from food/drink selection to service. I had to get out of my seat to go get help twice. Ordered rare steak, got well done. Given free appetizer but never served. Nothing but low grade american beer. Only single wine selection, Cabs. Only red Cab alternative was not available. No draft beer. TVs is bar only played infomercials and hidden behind weird blue screen which made them hard to see. No lunch service. Coffee machine in lobby never had cups. Dripping sound in the ceiling. Loud refrigerator in room. Labels on shampoo botels are not ADA compliant, very hard to read without glasses, and containers were super small. Room thermostats are locked. You cannot change the temperature at all. I travel for business and this is by far the worst hotel i have stayed in for years.
James
James、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月7日
Great stay
This is our go to hotel when visiting NYC. Clean, comfy and friendly staff.
POOL IS CLOSED FOR RENOVATIONS.
Disappointed this time around as the pool was closed and it was not advertised anywhere. The pool is a big hit with the little ones.
Mel
Mel、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月4日
HARRY
HARRY、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月4日
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月2日
Amazing
Great location, right off of exit. Close to New York and New Jersey. Hotel was excellent, clean and friendly. Never had to wait when requesting items from front desk. Would stay again.
Carola
Carola、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月1日
Ruth
Ruth、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月27日
Maleeha
Maleeha、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月16日
Forever silver
Forever silver、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月12日
Mary
Mary、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月6日
Vipul
Vipul、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月4日
Pool not working, door lock not working, toilet was blocked
Cynthia
Cynthia、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月3日
DO NOT STAY HERE
Absolutely horrible! No water at all. Then after 4 pm on Saturday, the water was reconnected. There was no hot water. The hotel had an event. It was unbelievably loud until 3:00am - nothing works! They took credit card information by hand. They offer nothing to compensate. Hotels.com should not have this hotel as part of their network. This place should be out of business. It was filthy!
Demetrius
Demetrius、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月3日
Jenna
Jenna、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月1日
Good hotel for location needs some updates
The pool was being renovated which was really sad for our kids. The JCC next door did offer pool services for a fee and very small windows of time so we didn’t get to use it. The ice machine was broken so walked all over the hotel to go to the one that was working. Overall it was nice and I think some updates would make it better. We were there for Halloween stuff and it was a good location to sleepy hollow just a lot of traffic. Our toilet ran alllll the time too and when we flushed the toilet it made a VERY loud noise. Some updates would be great.
Eugene
Eugene、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月27日
Christine
Christine、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月25日
Matt
Matt、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月24日
Sleepy Hallow showing its age.
The hotel is showing its age. The furniture is a bit shabby. Old style bathroom facilities with the sink in the room with the toilet. The TV had a hotel wide issue selecting channels for a few hours (not weather related). There would be a charge to get a microwave in the room. Desk personal were not friendly or helpful.
We requested a late checkout (1.5 hour) due to a doctor changing the time of an appointment. When I called the day of the reservation, I was told that the desk could determine if we could get the late checkout when we checked in and they could not answer the question over the phone. When we checked in we were informed there would be a charge.
Ritch
Ritch、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月21日
kaylei
kaylei、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月21日
Pool and elevator out of order.
Would have liked to know before booking.
No heat in room and toilet didn't flush completely. Had to change rooms.