Breakfast was terrible. They were out of all food/drinks (milk, yogurt, bagels) and main items all had meat (no regular eggs).
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月29日
Robert
Robert、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月26日
Sarah
Sarah、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月17日
THOMAS
THOMAS、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月17日
Eric
Eric、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月15日
Needs a deep clean
The room was not clean. We found small pieces of trash around the base of the beds, mold along the tub/shower wall, and aome ants in the room. The room needs a deep clean and confirmation from management before another guest is allowed to stay in the room.
This next piece of feedback isn’t the hotels fault, but the guests on the floor above us walked around the room all night both nights of our stay. Very difficult to sleep with the heavy footsteps.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月12日
Jennifer
Jennifer、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月9日
Leslie
Leslie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月8日
Great family hotel
Very nice stay for our family of 6. Kitchen was equipped with everything we needed to prepare our lunches to go. We enjoyed the smart tv and ability to log in to our Netflix account for movies at night. The pool was closed for the season but looked amazing and we really enjoyed the fire tower and seating in the courtyard. Very clean, great breakfast, friendly staff. Parking lot well lit and security guard on staff in evenings.
Jessica
Jessica、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月2日
Yuly
Yuly、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月2日
It was very clean, the bed was comfy, breakfast was good!
Amie
Amie、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月1日
Donald
Donald、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月22日
Annette
Annette、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月20日
Teri
Teri、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月15日
Very good.
Everything was very good, no problem. The exception was the breakfast. Some items were exhausted.
Robert
Robert、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月13日
Sheryl
Sheryl、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月9日
Staff was very friendly and helpful rooms were clean and comfortable
Andrea
Andrea、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月4日
We were unfortunately not impressed. We expected a lot more from a hotel by Hilton. The main areas were clean and the rooms were big and had lots of storage which we liked. And the rooms were clean which was great. We think the pool could have been cleaned more frequently but the kids all enjoyed it anyways. It was nice to have. Our main complaint is the comfort of the beds. The beds did not sleep comfortably which was rough when we had booked multiple nights. The pillows were also awful. I’ve never had such bad pillows at a hotel. They were clumpy and flimsy. So disappointing. Hotels are always known for the comfort or their beds and amazing pillows. Not this hotel. We would not return simply because of this. Nor would I recommend this hotel because of this. We also had an issue with the laundry. If you are going to offer washer and dryers please be sure you have change for it. We asked before we started if they had change and they said yes. Unfortunately they didn’t have any after we were told they did so we had to go elsewhere to find change which was so inconvenient. Overall not impressed and wouldn’t recommend. Wish the beds and service were better because we would have so enjoyed our stay if it wasn’t for those things. We had high hopes and this hotel did not live up to what we thought. Some of the staff were rude to us as well.
Alyssa
Alyssa、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月27日
It was okay
Was on vacation with family and booked here bc of the other home2suites have been wonderful. This one was not as clean as the others and our fridge went out. BUT they were quick to accommodate us. They offered to let us have a second room to stay in but we declined bc we didn’t want to split us. They ended up refunding a night for inconvenience And it not being as clean as expected which was very kind.
Tammie
Tammie、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月20日
Alexei
Alexei、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月20日
Great stay. Close to ruby falls and lookout mountain