The first room we were given had an open door and disheveled sheets. The second room had a constant beeping noise coming from behind the headboard that we informed the front desk about but that they never resolved. It also had a destroyed toilet paper holder that was fully broken and hanging by a screw. The room was also just dirty when you looked at the details (walls, floors, etc). I have stayed at the hotel many times but this was the worst of it and I won’t be going back.
Emily
Emily、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月14日
Seth
Seth、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月10日
Horrible….Find another place
The hotel is dirty…no hot water both elevators broken. Absolutely NO help from the front desk.
Alesia
Alesia、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月9日
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月26日
Patricia
Patricia、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月16日
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月13日
Rooms were ok, bed wasnt very comfortable. But overall nice hotel and good breakfast.
Sean
Sean、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月8日
Timothy
Timothy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月2日
The guest attention from the evening staff was pour. No greeting or even eye contact.
Edward
Edward、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月24日
Disappointing--One star service
1.No Wi-Fi code provided until I went downstairs to ask for one. The rep. firmly said it was given to us when I assured her my husband didn’t receive the code. She said she knew he did because it’s "always given out because she made the flyers herself." This statement was totally irrelevant. Advice: Just hand the customer a flyer and apologize for her not receiving one upon check-in.
2.No extra bed linen in the closet for the sofa bed—we reserved a suite for two nights. I called downstairs to let them know of the problem. I was assured housekeeping would bring the extra linen when they cleaned the room.
3.Room not cleaned. No sofa bedding. My family and I went to our event and returned about 8:00 PM. The room had not been cleaned. If they couldn’t make the beds, changing the towels out and emptying the trash out would have been nice. No bed linen for the sofa bed was placed in the closet as promised.
4.Poor explanation. I contacted the front desk staff and was told that housekeeping didn’t clean rooms that day. I’m not sure if the front desk person knew they were in the hall. No signage about being “green” and rooms being cleaned, and towels being furnished upon request if staying more than one night. Poor communication. The front desk staff apologized about the bed linen and said whoever checked us in should have known we had a sofa bed and given us the extra linen when we checked in. She said she could put the linens together and that we could come downstairs to get them.
Tomas
Tomas、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月8日
Okay
Vericia
Vericia、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月5日
Marcie
Marcie、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月23日
Nice stay
Nice staff, clean room,comfy bed
Cecila
Cecila、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月23日
The property is perfect but there is no walkable distance to any place
Talal
Talal、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月21日
Gerard
Gerard、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月16日
Outstanding experience being there 4 days.
Exceptional staff!
Ralph Dean
Ralph Dean、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月11日
Pleasant stay we asked asked to check in an hour before & were denied
Geeta
Geeta、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月10日
i wouldnt know upon arrival was informed NO AVAILABLE ROOMS AND YET I WAS STILL BILLED BY EXPEDIA 287.00 RIP OFF EXPEDIA