Hotel facility is good; lift is antique and interesting, room is sumptuously decorated. Amenities such as Shampoo, Body Soap, Body Gel and so forth were prepared and hair dryer was also equipped. I wished I wanted a kettle too. Room was cleaned every day but it cannot be said it is clean for me since short length hairs stick to cushion cover. In addition, two dress hangers split into two.
Breakfast is buffet style and there are many selection from food.
I was disappointed with many of male hotel staff during my stay. I asked for location of Metro station but his explanation was not good for me and I could not find it at last. I asked one staff to call a taxi for me and he said to me you could get a taxi at the Bab El Bhar... I do not understand if this kind of service deserve to 4 star class hotel. I recommend they should learn what the service is.