In checking in, I was informed that my room was on the second floor. I never agreed to this as I have a lot of baggage to sort out. I was then assigned a ground floor room, but informed that the queen size beds on the ground floor were all taken. This was upsetting. I had pre-booked a queen bed weeks before. The young reception desk woman said my only option for a ground floor room was to take a room with twin beds. I became very upset. A twin bed is only 38 inches wide. She said there was nothing else or take a queen bed upstairs but there is no elevator; just stairs with all of my baggage.
Trying hard to remain calm, I asked her to show me a ground floor room with these "twin" beds. We went to Room 110 to find that the "twin" beds were in fact "double" beds, being 54 inches wide - much different than her understanding of a twin bed.
Under the circumstances and being very tired after a 5 hour drive, I took Room 110 with the double beds as a compromise, but not happy that booking in advance does not guarantee bed size or being automatically pencilled in for a second floor room.
Someone really should inform that reception woman of bed size differences to prevent further altercations and a bad vibe staying at the Rodeway Inn. Most of the entire issue could have been avoided if she knew the difference between a twin and a double size bed.
Returning to the Rodeway Inn, a week later, I was given Room 120 with a queen bed, as promised, however the bathroom smelled of urine.