Crystal Hill R

3.0 star property
Kundasang lodge with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Hill R

Mountain view
Cafe
Reception
Deluxe Room | View from property
Breakfast, lunch, dinner served; Malaysian cuisine

Reviews

5.8 out of 10

Popular amenities

  • Airport transfer
  • Free parking
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Sauna
  • Room service
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Arcade/game room
  • Convenience store

Feel at home (6)

  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room

Highlights

Balcony
Soundproofed
Heating
Private bathroom
Bidet
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 24 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds

Deluxe Room

Highlights

Balcony
Soundproofed
Heating
Private bathroom
Bidet
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 24 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Panoramic Room (Honeymoon)

Highlights

Balcony
Soundproofed
Heating
Private bathroom
Bidet
Coffee/tea maker
Electric kettle
Desk
  • 24 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Superior Room

Highlights

Balcony
Soundproofed
Heating
Private bathroom
Bidet
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 24 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Kg. Kundasang, Ranau, Sabah, 89308

What's nearby

  • Kundasang War Memorial - 4 min drive - 2.1 km
  • Mount Kinabalu Park Entrance - 8 min drive - 7.5 km
  • Sosodikon Hill Kundasang - 9 min drive - 6.4 km
  • Desa Cattle Dairy Farm - 11 min drive - 7.4 km
  • Maragang Hill - 16 min drive - 10.9 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 133 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Desa Cafe - ‬11 min drive
  • ‪Anooh Coffee - ‬5 min drive
  • ‪Puncak Restaurant - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Intan's Restaurant & Cafe Kundasang - ‬3 min drive

About this property

Crystal Hill R

When you stay at Crystal Hill R, you'll be within a 10-minute drive of Mount Kinabalu National Park. Guests can enjoy Malaysian cuisine at Crystal Cafe, which serves breakfast, lunch, and dinner, and the sauna makes for a relaxing end to the day.

Languages

Chinese (Mandarin), English, French, Malay

At a glance

Hotel size

  • 32 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Picnic area
  • Arcade/game room
  • Sauna
  • Banquet hall

Room amenities

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Crystal Cafe - This café specializes in Malaysian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MYR 12.90 for adults and MYR 12.90 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge

Policies

This property accepts cash.

Also known as

Crystal Hill R Lodge Ranau
Crystal Hill R Ranau
Crystal Hill R Ranau, Sabah
Crystal Hill R Lodge
Crystal Hill R Ranau
Crystal Hill R Lodge Ranau

Frequently asked questions

Does Crystal Hill R offer free cancellation for a full refund?
Yes, Crystal Hill R does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is parking offered on site at Crystal Hill R?
Yes, there's free self parking.
Is airport shuttle service offered by Crystal Hill R?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crystal Hill R?
You can check in starting at 2 PM. Check-out time is 11 AM.
What is there to do at Crystal Hill R and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a sauna, an arcade, and a picnic area.
Are there restaurants at or near Crystal Hill R?
Yes, Crystal Cafe offers Malaysian cuisine.
Does Crystal Hill R have any outdoor private spaces?
Yes, every room features a balcony.

Crystal Hill R Reviews

Reviews

5.8

5.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

Yen Leng, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel and view
Imran, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Chiew Keng, 1-night trip
Verified Expedia guest review

6/10 Good

Positive and negative about crystal hill hotel
I've booked 2 days in crystal hill hotel. The first day the TV is not working the hotel towel is not clean as well. There were bugs and some insects in our room and the glasses they provide also not clean. The good point about this hotel is they provide water heater and a wonderful view from our balcony and the heater from our bathroom worked well for the first day.........The second day we actually frustrated and decided to move other place Caz in the morning 6am heater doesn't working and we forced to bath in cold water in the early morning. But we can stay there for the nature and the view. Overall the hotel gave a great experience.
THANGADURAI, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

The view was superd! Rooms need to be improve. Require cafeteria will be a best solution, because its not near town to buy own food or anything.
Cyril Steven Bosuang, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good
Syarif Bush Luang, 2-night family trip
Verified Expedia guest review

8/10 Very Good

TAU, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

EARNA, 1-night trip
Verified Hotels.com guest review

6/10 Good

5 Stars View with rundown facilities
On 1st night, the first room was rundown. The bed was very bad condition like sleeping on the wire frame, toilet was not clean and without any toilet paper. 3 person checked in a 2xdouble bedroom, but only 2 towels and 2 soap provided. Dirty stain were everywhere on the curtain, bed sheets and wall. Bugs and big fat mosquito is full and biting my kids (at 4am, I had kills more than 15 of them). On 2nd day, asking for change room however was rejected at once due to we already checked in on the room, cannot be changed. After much discussion, finally they changed us to next room which is much better in condition. Self prepared mosquito repellence and expected same soap quantity. Can sleep better. Despite of the room condition, the view is outstanding 5 stars. You have180 degree view of Mount Kinabalu and Kundasang town.
Chow Chung, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

View is perfect. but i will not recommend this place if it is for comfort. The house keeping didnt change the bed sheet. They use back the ones customer use before. Room is not like in the picture i saw. Shower also broken. condition 5/10. if u stay for the view definitely recommended
Hyerolyn jecqulye, 1-night trip
Verified Hotels.com guest review

2/10 Poor

THE ROOM IS a) FILTHY, DIRTY & SMELLY. b) ALL BATHROOMS MOULDY, DAMAGED & FAULTY SHOWER, CRACKED TILES MAY CUT & INJURE PEOPLE c) CROCKROACHES IN ROOMS d) SPIDERS & COBWEBS IN ALL OF THE BOTTOM OF DRESSIMG TABLES, WALLS, EVEN ON FRONT DOOR e) DIRTY, MOULDY & STAINED LINEN, BEDSHEETS, BEDSHEET COVER & PILLOW CASES f) BADLY MAINTAINED WITH DETACHED SKIN OF DRESSING TABLES & WARDROPE WITH SHARP EDGES WHICH MAY INJURE PEOPLE. g) PICTURES OF MISSING SOFA, POTS, TABKE LAMPS AS SHOWN IN BOOKING WEBSITE. h) WE WERE VERY BADLY SHAKEN, SHOCKES & DID NOT SLEPT WELL WITH THESE TERRIBLE CONDITIONS.
1-night trip
Verified Expedia guest review

8/10 Very Good

The morning view was fantastic. I really like the location of Crystal Hill.
1-night family trip
Verified Expedia guest review

2/10 Poor

Most horrible stay
This is the most horrible stay so far in my life. the washroom was dirty, moldy; the curtain and the sofa cushion were also moldy. The room was stuffy, no fan was provided, with the windows open, it would be too cold. No slippers were provided in the wet toilet, shower head was not functioning well. We ordered breakfast to be available at 7a.m. as we need to rush for the hike, it didn't arrive till 7:15a.m.
jaen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nordin, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

2/10 Poor

Location is good. But lack facilities and amenities.
Amin, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Beautiful view but too many mosquito in the room
1-night family trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

4/10 Fair

Bilik yg kami dapat ok. Cuma kebersihan bilik x ok. Tambahan nak buat air panas pun x dpt. Apabila ptg ada panas sedikit. Kipas mmg x ada. Malam mmg sejuk giler. Selimut n cadar x bersih. Staff ok. Pemandangan mmg cantik.. Cuma kena hati2.terutama faktor keselamatan keluarga Dan juga barang-barangan yg dibawa. X tahu nak taip apa lagi. Sesiapa yg nak menginap d sini blh tgk review org lain jugak ya. Tq. 🙃
Mimik, 1-night family trip
Verified Expedia guest review

6/10 Good

need to upgrade...
1-night trip
Verified Expedia guest review

2/10 Poor

dirty ,dirty and dirty
csy, 1-night family trip
Verified Expedia guest review

6/10 Good

Muslim friendly
Bon, 1-night trip
Verified Expedia guest review

2/10 Poor

super lousy hotel ever!!!cleanliness fail.service fail.everything sucks.i check out after 10 mins n go stay at other hotel
Kellie, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Too Far Away from the Main Road
The hotel located quite a distant away from the main road. We have to drive 1km plus on dirt road. The condition of the hotel is poor and have poor sound proof system. No restaurant,..and it require us to travel to get our meals.
Ali Anwar, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Worst this time
1-night trip with friends
Verified Expedia guest review