We stayed at this hotel for the first time. It was nice location to the beach and the airport. Staffs were nice and handled our requests well (thanks!). It was also nice that we had a breakfast included in the package although it was the same menu every day. These are good things, but here goes our REAL voice. We found out on the very last day that our bed sheet was NEVER changed during the stay. All they did were just providing some toilet papers & shampoo, and threw trash. Since they are rated as 4 star hotel, we simply expected NORMAL hygiene conditions and cleanness. Yet, it turned out that was too much to expect. There were SO many bugs in the bed which bit our legs and arms till they got super red. Mosquito? Hell yeah. They were everywhere in the room at day and night. Seriously, these being said, we can't recommend this hotel to anybody who will go to Phuket.
Michelle
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 11 日
Average place
M
M、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 7 日
Dietmar
Dietmar、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 5 日
5 star service! Will be back again.
Wonderful stay at Outrigger hotel in Surin! Highly recommend staying here. ( I am very fussy) arrived late at night, check in was fast and easy hotel to find with Grab. The first room was very noisy( slamming doors, paper thin walls) immediately I was upgraded to a bigger room with private pool. Guide(manager) listened to all my concerns and solved them swiftly. New room was beautiful, quiet ( except when a family checked in above me, kids jumping and banging Around) the private pool was cold and I loved it. The hotel is beautiful and clean. A walk across the street to Surin beach ( they have security to help you cross) the beach has bigger waves, lots my prescription glasses in the ocean. guide brought me my spare glasses to the beach so I could see! The breakfast is good and changes. The service here!! Omg it’s so good. All smiles. Everyone said hi and checked on me. I was solo and 6 months pregnant. I felt very safe and taken care of. The only down side is that people can smoke in the seating outside the restaurant and with the doors open your eating while breathing in second hand smoke. It’s a shame because it’s toxic for our health. They did offer to bring me my breakfast to my room( since I’m pregnant) but I also want to enjoy the restaurant. I think they should not allow smoking at the pools or restaurant for everyone’s health. Other than that I would go back 100% the staff made my week there amazing! Thank you Outrigger team! Thank you Guide!! Best manager!
adelle
adelle、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 11 日
Nicole
Nicole、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 11 日
Kanon 10/10
Väldigt trevlig personal och rent och fräscht hotell.
Lite hårda sängar och branta trappor utan hiss.
Men vi är super nöjda med detta hotell och skulle gärna återvända.
Sara
Sara、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 22 日
Marianne Lier
Marianne Lier、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 11 日
Brett McEwan
Brett McEwan、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 26 日
William
William、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 16 日
Loved it
My favourite hotel ever.
This was utterly perfect - the staff are brilliant, the food delicious, cocktails perfect, pools stunning and access to anything else you could want superb.
Thank you so much!
Lauren
Lauren、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 26 日
Toppen
Mycket trevligt hotell, städning var exemplarisk.
Service och bemötande var klanderfritt.
Personalen var trevliga och tillmötesgående.
Städning var utan anmärkning.
Saknade balkong och upphängningsmöjligheter
Lars
Lars、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 22 日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 22 日
Markus
Markus、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 11 月 9 日
Travaux sur la piscine principale non accessible et non stipulé lors de la réservation.
Sinon établissement très bien avec un personnel au top 👍
Fabrice
Fabrice、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 7 日
The hotel was excellent the staff were all excellent from the front off desk to the two men outside the front door who helped you to cross the road safe
Mr Paul
Mr Paul、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 9 月 10 日
This is my second stay at the outrigger, staff are very friendly and efficient, hotel is very nice.
Craig
Craig、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 8 月 25 日
Great hotel
Nice hotel, great location. No elevator, which is a slight inconvenience. Short walk to shops, restaurants and massage places. Less than 5min walk to the beach. Staff are wonderful.
Sumesh
Sumesh、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 8 月 20 日
Lovely hotel, clean spacious room. Lovely restaurant and staff were soo friendly. Free room upgrade as we had just got engaged.
Joshua
Joshua、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 6 月 19 日
It’s a great experience!!
All staff, whether reception, waitress, housekeeper or security, are very friendly and helpful. very very nice. Although it’s not located in prime area, it still a great hotel for me. There are some shop, local market and beach nearby. Just ask the receptionist, she is very helpful. In addition, the hotel chief cooks very well.
全部員工不論前台、待應、打掃人員甚至保安都非常友善,而且非常熱心助人。雖然不是位於熱門地點,但附近走遠一點可以找到一些餐廳,本地店鋪,而且有個沙灘,很少人,所以整體感覺都很滿意。有甚麼問題例如附近好逛的地方、餐廳,也可以問前台員工,她非常熱心。另外值得一提他們酒店的餐廳,出奇地好吃。
SZE KIT
SZE KIT、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 5 月 31 日
Debra
Debra、14 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 5 月 25 日
Gregory
Gregory、8 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 5 月 23 日
Outrigger Surin Beach
Hotel and restaurant staff are all very friendly and eager to please. Not much to see or do immediately near the hotel. Unless you are a surfer. There is a great surfing beach directly across the street.
Made for some great people watching.
Hotel is a bit dated but clean.