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SureStay Hotel by Best Western Castro Valley

2.5 star property
Hotel in Castro Valley

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Castro Valley

Desk, laptop workspace, blackout drapes, iron/ironing board
Property entrance
Free breakfast
Free breakfast
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk
  • Free parking
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The price is ￥12,770
￥14,047 total
includes taxes & fees
Dec 27 - Dec 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Lobby

Comfort Inn Castro Valley

Pool
Free breakfast
Free parking
Free WiFi
8.4 out of 10, Very Good, (981)
The price is ￥17,286
￥19,015 total
includes taxes & fees
Jan 1 - Jan 2, 2025
Comfort Inn Castro Valley
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About the neighborhood

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552

What's nearby

  • California State University East Bay - 9 min drive - 8.3 km
  • East Bay Regional Park District - 10 min drive - 12.8 km
  • Oakland-Alameda County Coliseum - 13 min drive - 17.0 km
  • Oakland Arena - 13 min drive - 17.2 km
  • Oakland Zoo - 13 min drive - 14.9 km

Getting around

  • Oakland Intl. Airport (OAK) - 17 min drive
  • San Carlos, CA (SQL) - 27 min drive
  • Concord, CA (CCR-Buchanan Field) - 33 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 34 min drive
  • San Francisco Intl. Airport (SFO) - 38 min drive
  • Pleasanton Station - 15 min drive
  • Oakland-Jack London Square Station - 17 min drive
  • Coliseum Station - 17 min drive
  • Castro Valley Station - 29 min walk

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪i-Tea - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬17 min walk

About this property

SureStay Hotel by Best Western Castro Valley

When you stay at SureStay Hotel by Best Western Castro Valley, you'll be within a 15-minute drive of Oakland Arena. Guests will have free perks like breakfast, WiFi, and self parking. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 48 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free breakfast

What to do

  • Winery tours nearby

Services

  • 24-hour front desk

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150 per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Castro Valley?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Castro Valley?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Castro Valley?
Check-in start time: 3 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What's the area around SureStay Hotel by Best Western Castro Valley like?
SureStay Hotel by Best Western Castro Valley is located on the Strip. Popular attractions include San Francisco Bay, which is 26 minutes away by car.

SureStay Hotel by Best Western Castro Valley Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Horrible hotel!
Dirty. Stains on pillow cases, cigarette burns on bed comforter. Mold in shower. Stains on wall near toilet! Hair on towels. Uncomfortable bed. I left after 1 night it was so bad. Hotel refused to refund me for my 2nd night. Rude staff. Don’t stay here!
Shawn, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Cheryl, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Mario, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful stay at the SureStay Hotel. It was quiet, the room was spacious, the bed very comfortable. Everyone working here was very helpful and kind.
2-night trip
Verified Hotels.com guest review

4/10 Fair

Quan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fred, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Laura, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Terri, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammed, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Thank you for accommodations for my parents.
Angela, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Rosalind, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Everything was good except the shower, I showered with extremely hot water, and was too in a hurry to complain. was there for only 1 night.
Antonia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bulmaro, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Silveria, 1-night trip
Verified Expedia guest review

8/10 Very Good

L’hôtel est bien situé, le parking est gratuit et disponible, petit déjeuner ( céréales, yogourts, fruits, toasts,confitures, chausson aux pommes et aux cerises, jus et café) Petit comptoir avec 4-5 chaises Le receptioniste est accueillant Les lits propres Les tapis au sol, ce sera mieux de remplacer par les planchers flottants
HONG KHANH, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Viet, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place for couple of nights. Between berkeley and dublin
Swaroop, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The check in was swift, the service was genuinely friendly. The facilities are clean, comfortable, fresh smelling, but the walls are thin...conversations and outside traffic can disturb sleep. Otherwise, SureStay is a great place to spend the night on a trip.
Maria Teresa, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Kerry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shelia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Blanca, 1-night trip
Verified Expedia guest review