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Portobelo Beach

3.0 star property
Beachfront hotel in San Andrés with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Portobelo Beach

Breakfast, lunch, dinner served; international cuisine
Aerial view
Superior Quadruple Room | Minibar, in-room safe, bed sheets
Reception
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Minibar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, bed sheets

Superior Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, bed sheets

Superior Triple Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room Standard With Sea View

Minibar, in-room safe, bed sheets

Triple Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Triple Room Standard

Minibar, in-room safe, bed sheets

Triple Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Quadruple Room Standard With Sea View

Minibar, in-room safe, bed sheets

Quadruple Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, bed sheets

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

View all photos for Family Room -5 Guests- Standard With Sea View

Minibar, in-room safe, bed sheets

Family Room -5 Guests- Standard With Sea View

  • Sea view
  • Sleeps 5
  • 1 Full Bed(s) and 3 Twin Bed(s)

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Pool
Free WiFi
Restaurant
Connecting rooms available
8.2 out of 10, Very Good, (1002)
The price is ￥43,294
￥43,294 total
includes taxes & fees
Dec 23 - Dec 24
Hotel Casablanca
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About the neighborhood

Map
Ave. Colombia # 5 A - 69, San Andrés, San Andres y Providencia, 880001

What's nearby

  • Spratt Bight Beach - 5 min walk
  • North End - 16 min walk
  • Punta Norte - 17 min walk
  • First Baptist Church - 4 min drive
  • San Andres Hill - 5 min drive

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 1 min drive

Restaurants

  • ‪Hotel Casablanca - ‬6 min walk
  • ‪El Peruano - ‬2 min walk
  • ‪Restaurante Bar Tico Tico - ‬5 min walk
  • ‪The Islander - ‬1 min walk
  • ‪Sea Watch Caffe - ‬6 min walk

About this property

Portobelo Beach

When visiting San Andrés, Portobelo Beach is a great choice to consider. For a bite to eat, guests can check out Terraza Portobelo, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • On the beach
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Terraza Portobelo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Portobelo Beach Hotel San Andres
Portobelo Beach Hotel
Portobelo Beach San Andres
Portobelo San Andres Island
Portobelo Beach Hotel
Portobelo Beach San Andrés
Portobelo Beach Hotel San Andrés

Frequently asked questions

Does Portobelo Beach offer free cancellation for a full refund?
Yes, Portobelo Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Portobelo Beach?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Portobelo Beach?
Check-in start time: 4:00 PM; Check-in end time: 1:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Portobelo Beach and nearby?
Have fun during the warmer months with activities nearby such as snorkeling.
Are there restaurants at or near Portobelo Beach?
Yes, Terraza Portobelo offers international cuisine.
What's the area around Portobelo Beach like?
Portobelo Beach is a short 5-minute walk from Spratt Bight Beach and 16 minutes' walk from North End.

Portobelo Beach Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

La atención muy buena y todo céntrico para moverse y disfrutar de la isla
joel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo muy bueno. Atencion, habitaciones, servicios, comida.
fabiola, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Great ocean front hotel! Staff was attentive and helpful. I would definitely stay here again
Brian, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jhon, 4-night trip
Verified Expedia guest review

4/10 Fair

Wi-Fi in the room didn’t work only in the lobby. Water was leaking in the room from the roof while I was sleeping. Me and my family had to move to another room due to water leak from the rain. Building is old l, it needs to be remodeled. Staff was great, breakfast was good. I will definitely go back to San Adres Colombia but won’t stay at this hotel. I do not recommend.
Taigo, 4-night family trip
Verified Expedia guest review

6/10 Good

It shows pictures on the beach and it is not on the beach. It is separated by a walk way. Also if you need an elevator you have to ask for the convention center hotel part! The buffet is eggs, sliced cold ham, arepas, sausage, 2-cheeses, watermelon, pineapple, catelope, it varried during our 4-days, desert a piece of banana cake, cake with small coating chocolate. Drinks, coffee, chocolate, juice. Air conditioning was fabulous and beds in two different rooms were excellent. Water was nice and hot it takes a while to arrive but be careful it can be scalding hot. Toilet were new types. Had in room safes. The convention center hotel room even had a PBX in room phone. Overall l would recommend and return. The local water is not drinkable! They had water in their included small refrigerator. The playa is processed fine sand into a beach which is right in front of the hotel. The rest of the island is hard corals.
james Arnold, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location! Location! Location! Just across the boulevard is the best beach in San Andres. Best restaurants in the Island are near by and all the touristic services and attractions including the best shopping areas. Excellent boutique hotel with a great staff.
Danilo, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Thomas G, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent view and very good property.
Fabio, 3-night family trip
Verified Expedia guest review

6/10 Good

It is currently closed so we stayed at their sister hotel next door. It made for an odd start to the vacation but was fine.
Todd, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Location is perfect. Walk out the front door and you’re on the beach. Staff member Daphne was amazingly helpful and very sweet compared to the majority of the locals on the island.
Justin, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Dilmer, 3-night trip
Verified Orbitz guest review

6/10 Good

El trato al turista es pésimo, pagué por el beach desde Febrero y cuando llegué le dije a la recepcionista que tenía una reserva paga y me grita muy grosera que no,que me habían trasladado al centro, a lo cuál me negué a aceptar y ella súper brava y grosera conmigo le tocó aceptarme. Las instalaciones requieren mantenimiento, lo bueno es la ubicación del hotel, los restaurantes que están al lado la comida buena aunque costosa
Nidya, 5-night family trip
Verified Expedia guest review

8/10 Very Good

La encuesta de calidad que solicita el hotel debería poder enviarse anónima y no como parte del proceso de checkout
Victor, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

It was an amazing trip! Totally family friendly. Awesome beaches side excursions and activities. Sea View is tops in my book!! Well run and family friendly!!
Robert, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Only complaint is that they often don’t have the type of room you booked available when you arrive for check-in. Have stayed here 3 times, this has happened twice. But it’s a nice place in a good location, with good breakfast.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

2/10 Poor

Scam
The hotel lost my reservation. It was prepaid and hotels.com would not refund it. The hotel requested that I pay again upfront while they looked for my existing reservation. Pictures on hotels.com were not of this hotel but of the hotel Casa Blanca a few blocks away. This hotel is a scam. Stay away.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

good
Gerson, 11-night business trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

2/10 Poor

Avoid at all costs
Aweful, Do not stay here. I am a gold member here and was absolutely disgusted in this hotel. I actually left and having pay for 4 night after the first night. When you check in was greeted by the local drunks passed out vomitting and a stench of urine on the footpath immediately out the front of the hotel. When you check in the staff require you to pay up front. There is good reason they do this because they no you won't pay if you haven't. Terrible hotel. It is next door to an all night local bar. The music goes until 4 or 5 am. Don,t expect any sleep there. The wifi is only in the foyer. Be careful leaving in the morning, there maybe broken glass and bottles on the footpath outside left from the drunks outside your bedroom window the night before. Staff don't speak English. Was ok for me because I speak basic Spanish, but you would expect that hotels would have at least someone. After I left I went to a far superior hotel up the road with nice room, beautiful breakfast with a view, pool friendly staff, spoke English at the check in desk, wifi everywhere. This hotel was slightly less than what I paid here. There were numerous other issues from construction in the foyer to hair in the bed sheets. Seriously do not stay here.
Verified Hotels.com guest review

2/10 Poor

Stayed in nicer hostels
We stayed here for New Years Eve as and it cost around $200 which is a shocking amount of money for such s disgusting hotel.To get to the entrance of the hotel you have to navigate through a pile slurry caused by rain water that has no where to drain off and has trash floating in it. The staff were ok. The room was terrible. Mould had been painted over on the walls but you could still see it. The 2 single beds were ancient and encredibly uncomfortable. The bathroom was awful - really tatty and tiny with a leaking toilet. A very grim experience. I would give it 1 star but am unable to change it
Verified Expedia guest review

8/10 Very Good

Small but servicable
My room was small and always smelled slightly like toilet water. The wi-fi is only available in the common areas, so don't expect to use your device in your room. The location can not be beat, however!
Verified Hotels.com guest review

6/10 Good

Manuel, 3-night trip
Verified Expedia guest review