Very comfortable hotel with friendly staff and it catered all my needs and I want thank every one in the hotel for for their professional service, and one of the best thing I like most is the availability of fresh water in the hallway 24/7 usually when I travel I’m buying bottles of water, breakfast buffet was nice, pool was simply enjoyable, housekeeping was always clean and neat, the reception staff were always cheerful and friendly, the concierge very helpful.
I recommended this hotel to my friends and I’ll stay there again because it’s good amenities and hotels professional staff and best of all everything needed from outdoors was within walking distance
Yusuf Ali
9 泊旅行
10/10
John
1 泊旅行
8/10
Easy checking in - kind & helpful staff - ok breakfast - good location. Nice views / good stop over - slightly modern theme and not too dates hotel - recommend
John
4 泊の出張
10/10
Satria Gentur
1 泊の出張
8/10
Excellent location!
Clemence
2 泊の出張
10/10
As usual, always stay here when in Surabaya. Prices are comfortable and room is very clean
Willie
2 泊の出張
8/10
Good condition rooms, clean and comfortable. Very good breakfast
Richard
1 泊の家族旅行
8/10
Experienced faulty kettle, called receptionist, they immediately replaced the kettle..best breakfast buffet, my family loves the breakfast buffet
farah
3 泊旅行
8/10
Location is good with a mega shopping centre nearby
Masanori
3 泊の出張
4/10
VERY POOR HOUSEKEEPING SERVICE.. NO SOAP, NO TOILET TISSUE, WE HAVE TO BUY OUR OWN, TOWELS ARE GREY COLORED WITH HOLES. WHEN WE NOTIFIED THE HOUSEKEEPING DEPARTMENT, THEY COMPLETELY IGNORED US. WE HAD VERY DISAPPOINTING EXPERIENCE FOR 5 DAYS!
宿泊されたお客様
5 泊旅行
10/10
cuong
1 泊の家族旅行
6/10
Service poor. Not a good location very noisy
Breakfast terrible
Diamantino
5 泊の恋人との旅行
6/10
Lin
2 泊の家族旅行
6/10
Untuk Breakfast di hotel tersebut kurang enak, sangat sederhana untuk sekelas hotel bintang 4
mansyur
1 泊の出張
8/10
Bfast menu can be better. Otherwise a good Hotel located centre to teh city. Excellent pool and rooms were clean and tidy.
Gautam
1 泊旅行
4/10
second stay was not good ,bathroom dirty,2 singles instead of queen bed,breakfast was not like my first visit but the area is very good.
paul
2 泊旅行
6/10
Shih Hsiu
1 泊の出張
8/10
Good service. Fast checkin and checkout. Nice and cheap buffet dinner. No spa as advertised.
TB
10/10
I enjoyed my stay at the hotel and would recommend it to friends who may travel to Surabaya.