Hotel was fine, location is very good for midtown and central park. I was very annoyed by the elevator situation, enough to not stay here again. They only had 1 or 2 elevators running at any given time, I was on the 18th floor of which only 2 of 3 elevators can access. This meant when they had 2 running, it kept sending me the elevator that DOES not go to the 18th floor and the other one was not coming. This happened several times over several days and was annoying. In addition, the elevators are tiny. They need to run all 3 during the day and unfortunately do not. Hotel was cool, but bed was uncomfortable and overall it was just okay.