I tried several times to contact the property manager at least 24 hours prior to arriving so we knew how to book in as it is unmanned. Absolutely no response to multiple attempts at phoning. When we got to the property there was a hand written note on the door with room number and keys were in the door. Room nothing like the photos. Beds were terrible. Will not be staying again.
Christine
1 泊の友人との旅行
8/10
L'ambiance avec les jeunes
Alexandre
3 泊旅行
10/10
Essentially a shared home made over into a hostel. Very convenient, and friendly management.
Paul
1 泊旅行
8/10
Short and sweet, warm and cosy
henrik
1 泊旅行
10/10
no public transport to get methven but shuttle to go strait to christchurch airport
arlette
3 泊旅行
10/10
Friendly host nice fireplace terrific vibe sociable guests,good location for transport and shops Felt like home from home,great conversation and rooms were very comfortable will definitely stay again
Steve
4 泊旅行
10/10
Nice and cosy lodge, good communication, thanks for the arrangement with my late check-in =)
Zyrus
1 泊旅行
10/10
The lodge itself is cosy and well heated. Beds were comfortable and kitchen and bathrooms clean and easily accessible. The owner was friendly and helpful. Would definitely stay here again!
宿泊されたお客様
2 泊の友人との旅行
8/10
We stayed there for 1 night on the road to Christchurch.
The staff we could have a late check out because of the snow.
Nice and warm plece :)
宿泊されたお客様
6/10
Unfortunately one of our rooms had been newly painted, definitely not pleasant and I think they should have warned us about this when I first made the booking a month prior. No excuses, they should have let me know. That was very disappointing.
Lynnie
6/10
We spent one night and found the room to be overcrowded with stuff not useful to us--eg we needed more room for packing and sorting than for large screen, electronic stuff etc. Staff were a little too chatty, but having said that, the small studio was clean, the owners very pleasant.
We booked a twin room which was very clean and thebeds were warm and comfy ! In the living room was always a warm fire , movies on the PlayStation and games to play ! I enjoyed my staying at big tree lodge and I'll come back!
Thanks to the hosts Lee, Heather and Roger , it was nice to meet you
Florian
10/10
Very helpful, if u forget some things they try to help u out, very homely and warm
A C
10/10
Leo
10/10
supasit
10/10
Colin
10/10
Facilities: Home away from home; Value: Affordable; Service: Professional; Cleanliness: Spotless;
Only suggestion would be an information pack for the main lodge would be good especially re the DVD's etc. If there was one we didn't see it.