If you wish to stay at this hotel, I will suggest you to check on their shuttle service whether it is two way or one way or will it cost additional money. For my case, when I wanted to use the shuttle bus they asked my to pay additional 150 BTH/person. This was socking to me because my room included free shuttle service. The staff of hotel and at the airport were very rude to me. Even though it is their mistake they do not feel sorry for that. They told me that, it is your (customer's) problem why you did not check on this before booking. This is not my problem, this is your system or your advertisement problem because you did not mentioned it clearly if this is one way service. The lady staff at the airport who is supposed to guide the customer to the shuttle bus was busy at the time with doing her make-up and showed her angry face when I asked what time the bus will come. The staff were not totally customer friendly. I will not stay here anymore and even will not suggest anyone to stay here.