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Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

4.0 star property
Falmouth beachfront property with water park and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

On the beach, white sand, free beach cabanas, sun loungers
Lobby
Banquet hall
11 bars/lounges, 2 poolside bars, beach bar
Aerial view

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Free breakfast
  • Gym
  • Bar
  • 24/7 front desk
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 11 restaurants and 2 poolside bars
  • 11 bars/lounges
  • Full-service spa
  • 3 outdoor pools and lazy river
  • Water park
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Free beach cabanas
  • Beach umbrellas

Feel at home (6)

  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is ￥54,270
￥54,270 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Luxury Ocean view Room

Beach/ocean view

Luxury Ocean view Room

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Ceiling fan
  • 36.4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Presidential Jacuzzi Ocean view One Bedroom Suite Diamond Club

LCD TV, pay movies, MP3 dock

Luxury Presidential Jacuzzi Ocean view One Bedroom Suite Diamond Club

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 76.0 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Swim out Pool view One Bedroom Suite Diamond Club

LCD TV, pay movies, MP3 dock

Luxury Presidential Jacuzzi Swim out Pool view One Bedroom Suite Diamond Club

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 76.0 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

LCD TV, pay movies, MP3 dock

Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 135.5 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Ocean view Two Bedroom Suite Diamond Club

LCD TV, pay movies, MP3 dock

Luxury Presidential Jacuzzi Ocean view Two Bedroom Suite Diamond Club

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 135.5 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite swim out Diamond Club

Terrace/patio

Luxury Junior Suite swim out Diamond Club

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
LCD TV
  • 59.5 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Corner View Diamond Club

Luxury Junior Suite Ocean Corner View Diamond Club | Premium bedding, pillowtop beds, free minibar, in-room safe

Luxury Junior Suite Ocean Corner View Diamond Club

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Pillowtop bed
  • 69 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Ocean view Room Diamond Club

Beach/ocean view

Luxury Ocean view Room Diamond Club

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Ceiling fan
  • 36.4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Junior Suite Ocean view Diamond Club

View from room

Luxury Junior Suite Ocean view Diamond Club

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Ceiling fan
  • 59.5 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Room

Luxury Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Luxury Room

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Ceiling fan
  • 29.8 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Junior Suite Ocean view

View from room

Luxury Junior Suite Ocean view

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Pillowtop bed
  • 69.4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Chairman Beach Walkout Swim Out Suite Diamond Club

Chairman Beach Walkout Swim Out Suite Diamond Club | Premium bedding, pillowtop beds, free minibar, in-room safe

Chairman Beach Walkout Swim Out Suite Diamond Club

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 112.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club

Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club | Terrace/patio

Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Ceiling fan
  • 69.4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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￥59,626 total
includes taxes & fees
Dec 23 - Dec 24
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About the neighborhood

Map
Cooper Penn, Falmouth, Trelawney

What's nearby

  • Burwood Beach - 13 min walk
  • Blue Waters Beach Club - 13 min walk
  • Luminous Lagoon - 3 min drive
  • Martha Brae River - 4 min drive
  • Jamaica Swamp Safari Village - 8 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 41 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Captain's Market - ‬9 min drive
  • ‪Steakhouse - ‬9 min drive
  • ‪Kfc - ‬7 min drive
  • ‪Royalton Sands Beach Bar - ‬7 min walk
  • ‪Martini Bar - ‬7 min drive

About this property

Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

At Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only, you can spend time at the beach enjoying free cabanas, beach umbrellas, and yoga, plus you'll have access to onsite beach volleyball. There's plenty of fun with the 3 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Dorado – Seafood Grill, one of 11 restaurants, serves seafood and is open for dinner. Other highlights at this eco-certified property include 2 poolside bars, a lazy river, and a beach bar. Fellow travelers love the helpful staff.

All inclusive

All-inclusive room rates at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Miniature golf
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 352 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11:30 PM
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:30 AM
  • 11 restaurants
  • 11 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Mini golf
  • Evening entertainment
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 6 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Water park
  • Full-service spa
  • Lazy river
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 90
  • Visual fire alarm

Room amenities

Be entertained

  • MP3 docking station
  • LCD television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony or patio
  • Yard
  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include facials, body treatments, and manicures and pedicures.

Dining

Dorado – Seafood Grill - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Armadillo -Tex Mex - This steakhouse specializes in Tex-Mex cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Zen – Teppanyaki & Asian - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypso -West Indies - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Royalton White Sands
Royalton White Sands All Inclusive
Royalton White Sands All Inclusive Falmouth
Royalton White Sands Falmouth
Royalton White Sands All Inclusive Hotel Falmouth
Royalton White Sands All Inclusive Hotel
Royalton White ds Inclusive F
Royalton White Sands All Inclusive
Royalton White Sands Resort Spa All Inclusive

Frequently asked questions

Does Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only offer free cancellation for a full refund?
Yes, Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?
Yes, there are 3 outdoor pools.
Are pets allowed at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only and nearby?
Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only also has 2 poolside bars, 11 bars, and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?
Yes, there are 11 onsite restaurants, featuring seafood.
Does Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only have any outdoor private spaces?
Yes, every room features a balcony or patio and a yard.
What's the area around Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only like?
Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only is a short 13-minute walk from Jamaica Beaches and 13 minutes' walk from Burwood Beach.

Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

5
Why is it an all inclusive hotel but yet you have to pay for some food options I don’t get that at any other hotel will never book again
Trisane, 1-night trip
Verified Hotels.com guest review

6/10 Good

This is not a 5* Resort, but it could be!
The Good - Room key as a wrist band is genius! - Fitness staff (Lanarcha, Kadija, Whitney, Travis); the variety of fitness classes available, and the gym. - Shelly Ann in the Grazie restaurant, and Samantha on reception. - Spa treatment. - Well-kept beach; the hotel is also clean and well-kept. Do Better -The check-in experience was the worst we've ever had. -Appalled by the use of disposable plastic cups; not just at the beach/poolside, but also in the restaurants at dinner. -Without exception, the hotel ran out of basic food and drink items every day which is unacceptable for a supposed 5* resort. -Catering for specified dietary requirements is poor (but shout-out to Shelly Ann; she went above and beyond at breakfast after I expressed concerns). By chance we spoke at length with Mario, F&B Manager, who promised to look into things but disappointed to have no follow-up from him at all. -Staff need better training to deal with dietary needs; there was a lack of understanding, and many were far too blasé especially in Gourmet Marche (the buffet restaurant) -We were told that cushions for the beach chairs were 'first come, first served'...seriously, in a supposed 5* hotel! Our 'do better' issues were not unique...others had similar experience (and some cases, worse). We raised all these while we were there, but it all fell on deaf ears (apart from Shelly-Ann). We made the most of our stay, but would not return to Hideaway, or go to another Royalton resort.
A nice touch (on day 8 of 12!)
View from our balcony
Janet, 12-night trip
Verified Hotels.com guest review

2/10 Poor

Dont stay here.
The worst experience Ive ever had at a Royalton. From roaches to ocean view rooms with views of trees. Most things were not working and most foods were unavailable. Save your money and go somewhere else.
Karam, 4-night trip
Verified Hotels.com guest review

2/10 Poor

The representative kept swiping my card at the front desk at check in my card lock after telling her not to do it so many times. Their was lost of electricity Sunday October 20th.October 22 electricity was lost again The elevator wasn’t working. I can’t walk up and down the stairs. Everything was very inconvenient for me. I wasn’t even comfortable without thinking something was going to happen to me.
3-night family trip
Verified Hotels.com guest review

6/10 Good

Zacaria, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible Resort
The hotel room service was horrible. The workers all had bad attitudes. The a/c stopped working. The transportation that was supposed to be included was not included. Everything was a mess in regards to the resort. 0/10 would not recommend to anyone. You better off staying on the beach in a lawn chair, you’ll get a better breeze.
Malik, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

For such a luxurious hotel to the food options was minimal, they need more dishes on the menu . This hotel is absolutely beautiful
Kadine, 1-night family trip
Verified Expedia guest review

2/10 Poor

Overall - We would not consider coming back to the property or recommending to our friends and family. It was the opposite of a luxury stay, as we felt more stressed than relaxed. Service: We never felt settled in the property from the day we got there. We were initially told that we are getting a king room after the first night and 3 days went by with our luggage still packed in the anticipation of changing rooms. By this time it was the last day of our vacation and we lived with it. All service at the resort was extremely slow. Cleanliness: Generally the room was clean, however there plenty of little bugs in the room, we were already waiting for a room change so we expected we will get to a new room, but nothing happened there. Butler Service: We had Ardley and Tessa and beach butler Mariah who were all fantastic and made us feel relaxed. They were literally the best part of our trip. Outside of them, the service was generally poor and the hotel managers didn’t really care. In fact other guests were complaining that they never met their butlers or were even complaining how poor the butler service was. Facilities and Amenities: - Fitness centres were great - Spa was outdated and the steam rooms were not working - pools and swim up bars were great. - the open hot tub was not operational - beach chairs and beds were ok, but definitely needed to be updated. Food: All the food we had was great. The exception being Hunters Steakhouse were the food was not its best.
Avinash, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was amazing first time in Jamaica and I had a great experience will definitely got to this same resort again .
Omar, 3-night romance trip
Verified Expedia guest review

2/10 Poor

I was unable to get dinner each nights because of the whole reservation thing and lack of assistance and customer service
Ashaney, 2-night trip
Verified Expedia guest review

4/10 Fair

The resort overall was nice the pools were really clean and the rooms were very modern. The food could use some updating it was the same type of food every single day for breakfast, lunch and dinner. They only served jerk chicken at the jerk hut which I thought was ridiculous. The sides would always be the same too and tasted like it was leftover from the day before. Housekeeping would come and leave towels but not wash cloths so I had to track them down everyday to find wash cloths. The staff wasn’t very attentive either. At the Buffett we would get done with our food before the waiter would come back with drinks. I guess you have to tip them before they service you in order to get good service. Overall, the resort was okay but I’ve stayed at better.
Shania Marshea, 6-night romance trip
Verified Expedia guest review

4/10 Fair

I recently stayed at the Hideaway at Royalton Blue Waters with my partner to celebrate our 6-year anniversary, and honestly, there was nothing luxurious about our experience. To say the level of service was disappointing is an understatement, from the front desk to the wait staff at the buffet. We had to get our own water when having our first lunch and when we finally asked for some, it felt like we were being a burden. It doesn’t make sense for there to only be one buffet for two hotels. That’s a recipe for chaos. The café staff were fantastic! Their infectious positive energy really lifted our sour moods. The vegan/vegetarian options are repetitive, so be prepared to eat curried chickpeas for breakfast/lunch/dinner a few times a day for a couple of days. Our room was not "ready" until 3:48 PM and it was filthy. There were ants on the luggage bench, hair in the bathroom, cobwebs in the ceiling, etc. We had to request a room change, and unfortunately, that was frustrating. We dealt with Kedisha, who didn’t apologize for the inconvenience and acted as if the room being unclean was our fault. The room change was not much better, but at least it was clean; there were two twin beds. Twin beds for adults? Some notable mentions for great service go to Cleon-Bellhop, Moesha-Buffet, Obryan-Sports Bar, Sashanna-Steakhouse, and Camille, Conigia, Kevon & Petra Lee-Café. Abbigayle-front desk. Overall, we would not recommend, it's not worth the money.
San, 2-night romance trip
Verified Expedia guest review

4/10 Fair

I had to have a room change 3 times, my 2 nd room was leaking from the roof . My floor was flooded.they kept outside area well maintained but the rooms need major repairs.
lasheba, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Garee, 4-night trip
Verified Expedia guest review

4/10 Fair

The bathroom was filthy food was horrible got wet in the cafe from the AC, fridge had 1 water when we got to the room, check in was slow overall worst resort experience not please very disappointed and the list goes on… terrible 😢 experience omg
Cherine, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Some staff need more training
Westside, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is well kept and beautiful. The staff is amazing and will go above and beyond to assist your needs. The bar is a vibe ,tons of drink options and the vibes team is a good time all around. I felt so comfortable.
Kay, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

RICARDO CHIN, 2-night trip
Verified Expedia guest review

6/10 Good

Most staff was unpleasant and the food wasn't really good
Westside, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Good stay
Tafari, 2-night trip
Verified Expedia guest review

2/10 Poor

I saw roaches crawling on top of the cold food area on more than one occasion. The parking was horrible, one of the security told me I could not park so I had to leave and go to Riu. I will never go back to this location.
sean, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Property: other than the lobby and pool, looks poorly maintained. Staff/service: withe exception of 2 staff members, seems in need of retraining. Staff is noisy, boisterous discussions amongst themselves at all times even waking you in early mornings. Most seem reluctant to offer help of any kind. Food: if you are able to get it and get the correct order, food is delicious.
Kimone, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Love staying here
Westside, 1-night romance trip
Verified Expedia guest review

6/10 Good

customer service was horrible and the food took a long time everywhere. the kids side was more fun than the adult side.
Anthony, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay. The Steakhouse was great food. The beaches were nice and the pools were well kept.
Neville, 3-night romance trip
Verified Expedia guest review