The front desk staff were polite and very helpful. So was the person at the breakfast bar.
My main issue is the condition of the rooms. There were unfinished walls, scratches, and even a gap between the bed and wall. Its def time for an upgrade/renovation.
宿泊されたお客様
1 泊の出張
8/10
宿泊されたお客様
1 泊の出張
2/10
Natalee
3 泊旅行
10/10
Stay was perfect. Just need usb ports for charging the phones.
Roy O.
1 泊旅行
10/10
Liming
2 泊旅行
10/10
LeighAnne
1 泊旅行
6/10
Carlyne
1 泊旅行
6/10
Always drama at this place even my VIP status don’t give me good service! I had two reservations and they didn’t connect them regardless of my prior request to do so. At time of entry drama (I had to come from a funeral) to get my daughter inside the place! And of course it was my fault!
宿泊されたお客様
1 泊の家族旅行
10/10
Staff was exceptional! Manager and night staff helpful eager to help!
Laura
2 泊の家族旅行
8/10
宿泊されたお客様
3 泊の出張
10/10
Carlyne
1 泊旅行
10/10
Kathleen
3 泊旅行
10/10
Kathleen
3 泊旅行
8/10
Chase
1 泊旅行
10/10
Sarah
2 泊旅行
10/10
Gina
1 泊旅行
6/10
Victoria
1 泊の家族旅行
8/10
Good value. Clean, spacious, comfortable, quiet except for traffic outside. Pillows and coffee set up could be better. Will stay again. Nice staff.
宿泊されたお客様
2 泊旅行
10/10
Anita
1 泊旅行
10/10
Rudolph
2 泊旅行
4/10
The hotel was dirty with dust and dirt in the crevices of the bathroom floor and shower. The coffee maker had grime all in the water reservoir. I had a few zoom meetings I had to take in the room and there was a dog that barked all day long and someone screaming on their phone.
Overall, the pictures on the website make it appear nice and I generally have good experiences with Aloft but stay away from this hotel. It’s dirty, old, and not ideal for people who need peace and quiet.