the majority of the team at the hotel were excellent. Check in was the exception, they were busy but could have been more informative.
the breakfast choice is the best of any hotel we have stayed in - even making me porridge every morning!
well done to Rebecca.
Peter
10 泊の恋人との旅行
8/10
Expecting a better room in this category of hotel and specially in this price
Dimitrios
9 泊の家族旅行
10/10
Harald Alfred
8 泊旅行
10/10
Gillian
7 泊旅行
10/10
Best resort on the island, very walkable to the part of town you would like to see
Douglas
6 泊の恋人との旅行
8/10
Julia
7 泊旅行
8/10
Everything was fine...
Just because of the years.... the rooms are needing some maintenance [ windows, bathroom pipes, new towels, bathrobes.... etc]
Giuseppe
9 泊の出張
10/10
Leonard
7 泊旅行
8/10
We have visted this property a number of times over the last eight years and have always enjoyed a comfortable and relaxinh stay. The hotel premises are vey clean, staff extremely helpful and friendly, rooms are spacious with good quality fittings.
Jonathan David
5 泊の恋人との旅行
10/10
Secrets Bahia Real just perfect as always}
Christian
17 泊旅行
10/10
Patrick
5 泊旅行
10/10
Patrick
12 泊旅行
10/10
Andrew
9 泊旅行
8/10
I liked the staff and the rooms. The pool could do with more sun beds as at peak times there were not enough. You had to get a towel early. The beach area is ok.
The buffet is great with a lot of options.
Matthew
7 泊の恋人との旅行
10/10
We were very kindly given an upgrade when we booked in, the suite we were allocated was absolutely stunning. The staff were incredible, kind, courteous and efficient. The food was wonderful and facilities amazing, would recommend to Antone
Rodney
7 泊の家族旅行
10/10
Lothar
7 泊旅行
10/10
Super nettes und zuvorkommendes Personal, sehr gute Betten, sehr viel Auswahl am Büffet, vielfältiges Aktivitätsprogramm (v.a. Yoga mit Paula ist sehr zu empfehlen), angenehmes Spa, Liegen am Strand
Insgesamt eine luxuriöse Wohlfühloase zum Entspannen
Katharina Christiane Elisabeth
14 泊旅行
8/10
It was my husband and I’s first trip to Canary Islands for his birthday. Although we did write in the notes that we were celebrating his birthday the hotel didn’t do anything to make it special which we were a bit surprised about. I would say the pros about this hotel is that the location is great, rooms were fantastic (although we requested a queen bed they gave us two single beds pushed together so at night one of us would sort of fall through which was a bit annoying as we had to keep pushing the two single beds together), the surrounding beach was beautiful, and the staff were very helpful and friendly. The only con I would give to this property is that on a beach vacation we had obviously only packed summer wear. The restaurants in the hotel (even the buffet dinner restaurant) came with a VERY strict formal dress code which we did not know about and they did not let my husband in as he was wearing shorts which I thought wasn’t fair. There should be at least one restaurant in the hotel during dinner time that does not require a dress code as people don’t tend to bring long pants/trousers to a summer/beach holiday! It was especially upsetting as it was his birthday dinner… we ended up walking to town and actually found a bunch of great local restaurants!!! Therefore, overall it is a great hotel and I would recommend it but do not go for dinner at the hotel - go somewhere local instead! (You’ll pay less, get more options AND there wont be a strict formal dress code)
Anastasia
4 泊旅行
10/10
Timothy
7 泊旅行
8/10
Catherine
3 泊旅行
10/10
Tres propre, personnel extraordinaire, repas , à recommander sans hésiter