II had booked a suite with hydromassage for 2 nights (screenshots attached) but the tub didn't have stopper. I requested the stopper to fill the tub then the reception wanted to charge me 50 euros to use the tube. Even showing that my reservation had hydromassage, they wanted me to pay 50 euros for the stopper.
The shower in the tube has a ridiculous pressure and the shower box is opened and the bathroom is also opened so the wind from the air conditioning hit a person that is taking shower. They offered me to change the room without tube, but I thought that I could get a worse room.
Additionally, the room was so dirty that I gave up to arguing about the tube