Beware this hotel if you arrive at night…we chose this hotel because we were arriving at night and they offered a shuttle service. We thought since we’d be traveling all day to get to Costa Rica we would stay near the airport the night of our arrival and liked the idea of not having to worry about getting to our hotel. Our flight was slightly delayed but, I wasn’t concerned since I assumed that’s why we supply our flight information. We came out 25-30 minutes past original time(because the flight was delayed). We asked around about the shuttle at the pick up spot and were told to where to wait. After 10-15 minutes we started asking for help…we were tired from traveling all day and had two kids with. We had two different people call the hotel for us because we couldn’t figure out how to call at first. They both called and one of them even had the personal cell number of one of Barcelo’s drivers so she tried him as well. We also figured out how to call and also tried calling. We literally spent 20 minutes on hold and no one ever picked up any of the three callers. We should have immediately taken a taxi. But, since there’s a warning you’ll be charged if you don’t show up for a scheduled shuttle we were really trying to get a hold of the hotel we’d arranged transportation with. After 35-40 mins we took a taxi. At check in when I explained about being stranded he told me to speak to the manager Kenia the next morning to reimbursed the $25. She said she would ‘get back to me’
Esther
1 泊の家族旅行
10/10
Bien
Sebastian
2 泊の出張
10/10
Older hotel but very classy. VIP is on the premium level and is definitely worth the upgrade. I stay here a lot.
James
2 泊の出張
10/10
Work
Sonja
1 泊の家族旅行
10/10
Ronald
5 泊旅行
10/10
Denise
1 泊旅行
10/10
Amazing stay, great view, comfortable bed! It was our engagement celebration (& a business trip) & the staff sent up chocolate & gold covered strawberries our first night with champagne!!! Juan at check in was great- in fact all staff were so courteous & nice.
We will def be back & recommend :) Thank you Hotel Barceló for a great quick trip!!
Marisha
2 泊の出張
10/10
Gabriela
1 泊旅行
10/10
El personal siempre es muy atento y dispuesto a ayudar en cualquier situación
RUBEN
1 泊の出張
10/10
Great hotel with wonderful staff and beautiful grounds
Denise
3 泊の家族旅行
10/10
Adorei o conforto, com transfer gratuito para o aeroporto, além de um espaço premium para os hóspedes que optaram pelos quartos do sexto andar
claudia
7 泊旅行
10/10
Las habitaciones son amplias y cómodas. El bufete de desayuno está rico.
Martha
3 泊の出張
10/10
Johnell
1 泊旅行
10/10
Always nice. Stay on premium level for the lounge. Definitely worth it.
Lisa
1 泊の出張
10/10
Jesus
4 泊の出張
10/10
Fantastic Value. Comfortable and clean, good gym, excellent breakfast and a free airport shuttle
Nick
1 泊旅行
10/10
Very nice place and the price was very good.
Lynne
1 泊の家族旅行
10/10
Reymundo
7 泊の友人との旅行
10/10
TRICIA
1 泊旅行
8/10
Barcelo San Jose is a beautiful hotel we stayed for a total of eight days. Walking around the hotel is an amazing sight to see even with the steep hills down to the tennis court (one was locked). They changed our room to the front of the building right above the main entrance and near the highway which we thought was weired because they had plenty of empty room when we arrived. The hotel isnt near anything so you'll nees to get a car or driver. The staff while professional needs a lot of help, when asking for simple things, even going the extra mile to translate using my phone they seemed to act as if they'd never seen certain type of people in there hotel. Maybe because I was American but i noticed they would at least try with other people. They offered a service and whenI went to enquire I was swarmed by five employees. Each confused as to why I was there as if I walked off the street. When ordering food it would either take two hours for room service and it would be wrong. We went to the breakfast downstairs and couldn't get just a simple request on how we wanted our eggs made but watched as other people who spoke English get what they wanted and lunch by the pool the food was pretty decent but I would not get the burger. Then while taking a shower the tube burst sprayingnwater everywhere. Thankfully they arrived quickly to fix it.
Lillie
8 泊の家族旅行
10/10
Bernadette
2 泊旅行
10/10
Très bon rapport qualité prix pour ce 4 étoiles qui les vaut bien. Seul fausse note!: Piscine ouverte de 09:00 à 17h00, un peu court…