We discovered a water leak very late on our first night that soaked all of our toiletries in the bathroom and created quite a mess. We had to relocate at midnight to another room. Staff seemed less than interested in helping with the move and we never heard anything regarding our situation or complaint from the hotel manager. The front desk seemed disinterested in our comfort or experience.
Stephen
2 泊の出張
2/10
benny
2 泊旅行
10/10
Fernando
4 泊の出張
2/10
Customer Service is very poor. Requested to change the room type even if it costs more. there were rooms available but nothing was done
Vijay
1 泊の家族旅行
10/10
Everything was clean and room was big and comfortable.
Michael
2 泊の家族旅行
2/10
The key system was down. No room keys the entire stay.
The first room they led me to, was someone else's room!! I am just lucky they was not in there .
Never got a key, no swimming, and too afraid to leave the room because they would give my room away, and all of our stuff would be gone.
Alvin
1 泊の家族旅行
10/10
Yaritza
1 泊旅行
2/10
Richard
2 泊旅行
10/10
Stayed while we were in town for a volleyball tournament. Room was clean except for some hair in the shower and a couple of random almonds we found laying around the room. Breakfast was great, more options than most other hotels and good strong coffee! I take my own pillows and good thing I did because the pillows weren’t great and I woke up with a sore back and hips. My husband said the bed was fine for him. Pool and hot tub were clean but the chlorine was SO strong. Overall a decent stay but not the best Homewood we’ve ever stayed at.
Reagan
1 泊の家族旅行
4/10
Janet
2 泊の家族旅行
4/10
Jason
2 泊旅行
10/10
We booked the 2bedroom suite and it was perfect. The room and facilities were clean and staff welcoming. Indoor pool was nice, tennis court on the grounds! The breakfast was a kind of a let down but overall great stay!
Marcella
1 泊の家族旅行
10/10
Errol
1 泊の出張
10/10
BrianandKate
1 泊旅行
10/10
Great location, room was nice and clean. Breakfast was good. Would stay here again.
becky
2 泊の家族旅行
10/10
they stay was good but the breakfast could of been better
宿泊されたお客様
2 泊の出張
10/10
Was surprised there wasn’t an airport shuttle. I thought for sure I read there was one. Was annoying to have to pay extra for an Uber.
MICHAEL
1 泊旅行
8/10
Barbara
2 泊旅行
10/10
Cleofe
1 泊の家族旅行
10/10
Amy
1 泊の家族旅行
10/10
lois
1 泊旅行
8/10
Lucas
6 泊の出張
8/10
The room was nice, and the breakfast was great. The pool was extremely crowded, and the service was adequate. The location was great!