Early in the morning, The night clerk was having a huge and personal argument with her boyfriend on the phone. She knew there was at least one person sitting in lobby. She was in back office yelling on the phone. Very loyd and very personal information. Very unprofessional.
宿泊されたお客様
1 泊旅行
8/10
Our stay was very reasonably priced. The pool area was under renovation, but that wasn't important to us. The room was very comfortable. Very convenient location near shopping and restaurants. Staff was very professional.
robert
1 泊旅行
6/10
My husband and I are from Canada and we were in Birch Run RV camping for the Dog Bowl Competition and we decided to stay an extra day so we went around to the hotels in the area looking for one with a pool to enjoy. After we went to several and talking with the gentleman at Country Inn he said the pool was working but not the hot tub we said okay plus he had rooms for the Monday we were looking for so we went and booked online then when it came to the day for check-in we then found out the pool was closed too not happy at all knowing we booked because we could still use the pool. The young guy was pleasant and apologized as he said they didn't know it would be out of service and offered to confirm with hotels.com if we wanted to cancel for a refund. At this point it was dinner time and didn't want to go through the hassle of looking again for a room especially since I truely believed I would not get our money back. But the guy was awesome never said anything to us we got to our room to find he upgraded us to a king pleasant surprise although didn't really make up for not being able to use the pool but much appreciated the effort,since I was very upset spending that kind of money for a room and no pool to use..
Cindy
1 泊旅行
8/10
James
1 泊旅行
8/10
It was a very nice hotel. I will stay there again.
The rate was extremely reasonable. The staff was friendly and helpful. The breakfast was good.
If you’re on a budget and looking for a place to crash, I would highly recommend
David
1 泊の家族旅行
8/10
Paula
3 泊旅行
6/10
Jeff
1 泊旅行
6/10
The hotel needs a total renovation. Dirty carpeting, one of our beds were broken. The pool didn't look clean and the jacuzzi was out of order.
Chris
1 泊旅行
4/10
Hotel has really diminished since my 2024 stay. The room looked like it hadn't been cleaned at all. Didn't dare pull the blankets back to sleep on the sheets the room was so dirty. Really a shame because we can here this same time of year in 2024 and it was nice at that time, that's why we can came back. Won't come again.
Bruce
1 泊旅行
8/10
The hotel was clean but its dated. Its a high volume hotel and there is a lot of wear and tear. Everyone was super polite, the breakfast was great. Just needs updates like new carpet.
Amy
1 泊の家族旅行
2/10
We liked the Suite. The breakfast had a variety of items. A good price for our visit.
Diane
1 泊旅行
6/10
Kristi
1 泊の友人との旅行
4/10
We checked in at 3:30pm to get my daughter dressed for prom. Notice there was a dirty floor by the door and dust in the bathroom by the towels. Should’ve taken photos- I specifically got a room at this hotel for the hot tub use- which was not in working order. So very disappointed - we were not informed prior to our stay. Many people complaining at breakfast about being congested- I informed them it was the feather pillows, which is an allergen.
Jennifer
1 泊の家族旅行
4/10
Sign in clerk friendly. After signing in, we inquired about Hot tub. She told us not working for week. My sole reason for booking this hotel was hot tub. Why they didn't post it before booking, very disappointed. She had no answer. Bed so hard, I tossed and turned all night.
Anita
1 泊の友人との旅行
2/10
We checked in at the desk, went to the room, it was filthy, upon opening the door you could see pebbles, sand and rice on the entry tile to the carpet.
There was sand and hairs on the floor and in the tub.
Went to use the fan and noticed black mold on the curtains above the a/c - heater unit.
Decided not to stay. Checked out.
Couldn’t get a refund because we were there longer than the allowed 30 minutes.
Literally dropped bags off and went to dinner, came back to the room and noticed the curtains.
Would not go back and would not recommend.
kari
1 泊旅行
6/10
Hot tub wasn't working, and bed was too hard!
Joseph
1 泊旅行
4/10
Pool was disgusting, hot tub was out of order. First room had a tub with the enamel peeled off in a 6 inch slice.
Michael
5 泊旅行
4/10
The door did not line up with the frame appropriately and there was a gap you could see right out into the hallway. This was on the lock side making it seem unsafe. I asked to change rooms and the next room was exactly the same. The curtain was ripped as well. The night check in clerk was not friedy and never smiled and told me he had never had a complaint about the doors before. The morning desk clerk was very nice and helpful. Overall I was disappointed in my stay and felt that the property manager just didn't really care about the property or guest comfort.
marie
1 泊旅行
10/10
Nice stay close to shopping.
Heather
1 泊の家族旅行
8/10
Everything was nice except they never said anything about the hot tub not working. Only when I went and asked. Oh sorry the hottub is out of order.That is the main reason I booked there.
Joyce
1 泊の家族旅行
8/10
My stay overall was good. The room was nice, but not clean overall. I had to move the nightstand to plug something in and there were toenail clippings all behind it. The mirror frame in the bathroom was broken, the wall around the light switch in the bathroom was peeling. All in all the room served its purpose. A place for me to crash after a long day of robots.
Jennifer
2 泊の家族旅行
2/10
We checked out 10 min after checking in. The room was in awful condition and wasn’t even safe!