Upon arrival at 10:30pm we were informed that our room had a leak in the ceiling, and unfortunately there were no other available rooms. The leak was from the above bathroom toilet into our bathroom and a trash can had been placed on the back of the toilet to catch the water. With little to no options we did stay (at least it wasn't over the bed). We were told to contact the General Manager the next day for modifications to our bill. I have called twice and emailed twice with no response. I held off on this review hoping to give the GM time to respond.
Sarah
1 泊旅行
10/10
Daniel
2 泊の出張
10/10
Evelyn
2 泊旅行
10/10
It was comfortable and clean. Receptionist was nice but busy to handle all by herself. The staff during breakfast was the best very attentive to my needs. They even watched my special need chil while I went to the bathroom or get breakfast for my other 2 children. The janitor was nice and helped watching my child while I went to get my car on the lower level. They were all great. I really enjoyed the hotel. I traveled by myself with my 3 children. We had a happy and safe stay. The laundry in the basement was convenient too.
Evelyn
3 泊の家族旅行
10/10
Desiree
2 泊旅行
6/10
Hotel is easily accessible to highway and easy to find. It served as a place to crash for the night, but beyond that, it smelled like wet dog in the hallways (not on a pet friendly floor) and our shower was truly filthy. The free breakfast was pretty nice though. Huge fan of hotel waffle maker!
Debra
1 泊旅行
10/10
I love the variety of breakfast options. The service was great very attentive. I traveled ws fui
Evelyn
1 泊の家族旅行
8/10
Christopher
1 泊旅行
10/10
Great stay. Good breakfast. Appreciate the 24 hour coffee. Good staff.
Veronica
1 泊の家族旅行
10/10
Shannon
2 泊旅行
4/10
Catalina
1 泊の家族旅行
10/10
George
1 泊の出張
8/10
Barbara
1 泊の家族旅行
8/10
Elijah
2 泊の出張
10/10
Great for the price
Maria
1 泊旅行
10/10
Yuhong
1 泊旅行
4/10
Tv didn’t work and no late check out.,
Won’t be staying here again..