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Hotel Arena

3.0 star property
Santa Fe de Antioquia hotel with outdoor pool and restaurant

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Photo gallery for Hotel Arena

Outdoor pool, sun loungers
Triple Room | Free WiFi
Snack bar
Superior Double Room | Free WiFi
Snack bar
Hotel Arena offers an inviting retreat with a delicious English breakfast, a tranquil garden, and rejuvenating spa treatments like sauna and massage. Connect to in-room WiFi, unwind at the outdoor pool or visit the library for some quiet time.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Free breakfast
  • Pet friendly

Main amenities (12)

  • Restaurant and bar/lounge
  • Outdoor pool
  • Sauna
  • Hot tub
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Self-serve laundry
  • Picnic area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

Highlights

Air conditioning
Plasma TV
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Free WiFi

Quadruple Room

Highlights

Air conditioning
Plasma TV
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Free WiFi

Triple Room

Highlights

Air conditioning
Plasma TV
Private bathroom
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Free WiFi

Standard Double Room, Non Smoking

Highlights

Air conditioning
Plasma TV
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Via Pasa Real, Finca Mi Potrero, Santa Fe de Antioquia, Antioquia, 57057

What's nearby

  • Iglesia de Santa Bárbara - 5 min drive - 3.9 km
  • Bolivar Square - 5 min drive - 4.0 km
  • Cathedral of Santa Fe de Antioquia - 5 min drive - 4.3 km
  • Church of Our Lady of Chinquinquira - 6 min drive - 4.4 km
  • Bridge of the West - 43 min drive - 27.6 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 100 min drive

Restaurants

  • ‪Restaurante Español - ‬5 min drive
  • ‪Restaurante Pielroja - ‬5 min drive
  • ‪Restaurante Don Roberto - ‬6 min drive
  • ‪Restaurante Portón del Parque - ‬6 min drive
  • ‪La Palenquera - ‬5 min drive

About this property

Hotel Arena

When visiting Santa Fe de Antioquia, Hotel Arena is a great choice to consider. Guests can indulge in massages, and Arena serves breakfast, lunch, and dinner. Other highlights include an outdoor pool, a bar/lounge, and a hot tub.

Languages

Spanish
VISIBILITY

At a glance

Hotel size

    • 35 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (up to 22 lbs per pet)*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Pool loungers

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Hot tub
  • Sauna

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi
STAR_OUTLINE

Special features

Dining

Arena - This restaurant serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 30000 per pet, per night

Policies

There is no hot water on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Arena Santa Fe de Antioquia
Arena Santa Fe de Antioquia
Hotel Arena Hotel
Hotel Arena Santa Fe de Antioquia
Hotel Arena Hotel Santa Fe de Antioquia

Frequently asked questions

Does Hotel Arena offer free cancellation for a full refund?

Yes, Hotel Arena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Arena?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Arena?

Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of COP 30000 per pet, per night.

Is parking offered on site at Hotel Arena?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Arena?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 1:00 PM.

What is there to do at Hotel Arena and nearby?

Hotel Arena has an outdoor pool, a sauna, and a Turkish bath, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Arena?

Yes, there's an onsite restaurant, Arena.

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Hotel Arena Reviews

Reviews

7.6

Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Very good

Exceso de Reguetón en la música
Carlos, 2-night trip

8/10 Very good

Jhon alexander, 1-night trip

6/10 Good

mauricio, 2-night trip

10/10 Exceptional

Hotel Arena
Todo estuvo súper bien
Sebastian, 1-night trip

4/10 Fair

Good hotel needs to improve customer service.
I made a reservation for a superior room. Quoted price for the room was 180k COP. Upon check in was not advised my room has been downgraded and also charged more for a smaller room 200k COP. I asked the young girl at the front desk that this is not the room I reserved as per the website. She advised me the pictures are not reflective of the rooms available. I asked her then why is the a price difference for the rooms on the website which You chose to advertise por potential customers. She advised me that the booking I made two months in advance is oversold now. As I won't be able to stay in that room. I asked her why then would you charge me more for a room of lesser value then the one I reserved. No response. I said would you be offering me any complimentary services. Nothing was offered. Upon checking into my room the air conditioner was not working. When advised to the gentleman working at night a new room was offered. The staff at the hotel are great. Slight improvements needs to be made for better communication. Upon check-in should be advised if my room is available or not. Also offered some form of compliments due to the issue to offset the inconvenience. Also advertise accurately the rooms which are available. As a customer I would appreciate being offered what I paid for. If it's not available to some unseen or uncomfortable circumstances the hotel should take responsibility and accountability and offer some form of compensation.
NIGEL, 1-night trip

2/10 Poor

Pésima experiencia, después de ingresar al hotel y estar en habitación, no sacaron porque la reserva no registraba y nunca nos dieron solución a nada
Catalina, 1-night trip

8/10 Very good

MI ESTADIA
Sandra, 2-night trip

8/10 Very good

I had a good experience, the kids loved the pool but a larger jacuzzi would have been nice (they appear to have one but it was drained). The complimentary breakfast was fine.
Peter, 2-night trip

10/10 Exceptional

Muy amplias las instalaciones, excelente atención, un lugar muy tranquilo y aseado.
2-night trip

10/10 Exceptional

Muy bien pero pedí que me decoraran la habitación por el cumple de mi novio y no lo hicieron :(
Karen, 1-night trip

10/10 Exceptional

Juan camilo, 1-night trip

6/10 Good

Gabriel, 1-night trip