The hotel room was renovated and comfortable. The hotel offers no amenties it said it had. No restaurant, no room service that would answer the phone, no onsite food or snack options, no ice or vending machines, no lounge and
wifi wifi without a 13 or 16 dollar charge. If that was not bad enough there was no hot water in the bath. I called and complained and received a call from the maintenance man. He stated that all the rooms ending in 18 or 19 on all floors had no hot water and didn't know why. That's over 50 rooms. I believe we where the only ones on the 9th floor. Why would they put us in a room knowing that. The check in was like going to bus terminal window. When I asked about getting something to eat they said to go to the Prudential center, the closest option was a shake shack. A good 10 minute walk. Not a good option for the elderly. None of these problems was listed when I made the reservation. This was a special night for us as we don't get out often due to our age and health.
THOMAS
THOMAS、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月2日
jaime
jaime、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年3月1日
Darvel
Darvel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月27日
Paul
Paul、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月19日
Leah
Leah、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月17日
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月10日
very welcoming
Great and friendly welcome, from valet to registration, smiles everywhere,
Clean and great location
Rick
Rick、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月9日
DARVEL
DARVEL、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月1日
Andrew
Andrew、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月31日
I get to the room and it is dirty… dirty towels, sheets etc. it had not been cleaned and it was 11PM. I was not thrilled. They gave me a new room, but that’s not something you want to have to do when you arrive late at night.